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New Participant
March 27, 2024
Question

Receiving Orders By Text

  • March 27, 2024
  • 1 reply
  • 95 views

Our company aims to streamline the ordering process by allowing customers to place orders via text. We'll only respond to texts initiated by customers. Do we need to register a campaign for this? And what's the best way to set it up?

1 reply

BeckyH
Community Manager
Community Manager
March 27, 2024

My understanding is that if you intend to use SMS in any manner you would need to register with TCR.

The word campaign is a bit of a misnomer - You can learn more about TCR and creating a campaign here.
https://support.ringcentral.com/article-v2/TCR-business-registration-FAQ.html?brand=RingCentral&product=MVP&language=en_US