Skip to main content
New Participant
Mar 2, 2022 5:21 PM UTC
Solved

Ringcentral app not sending text < 1000 characters.

I run an BNB and text to send all my guest check-in instructions. It was working flawless until the new update. What's going on? I've contacted support no dice.

Mary-Community_Moderator
Community Manager
Mar 2, 2022 5:43 PM UTC

I see that your case has been escalated to Tier 2 Tech Support. Please continue working with them to resolve the issue. Thanks!

4 replies

Mary-Community_Moderator
Community Manager
Community Manager
Mar 2, 2022 5:43 PM UTC

I see that your case has been escalated to Tier 2 Tech Support. Please continue working with them to resolve the issue. Thanks!

New Participant
May 4, 2022 1:22 PM UTC
I've got users in my company experiencing the same issue. Please advise what's going on. Thank you.
New Participant
May 4, 2022 2:10 PM UTC
Same with our offices. Help!
Mary-Community_Moderator
Community Manager
Community Manager
May 4, 2022 3:16 PM UTC
Hi! There's currently an outage with Outbound SMS due to underlying carrier. You may see more information at https://status.ringcentral.com/.