Ringcentral app not sending text < 1000 characters.

Forum|Forum|4 years ago
March 2, 2022
4 replies
589 views

I run an BNB and text to send all my guest check-in instructions. It was working flawless until the new update. What's going on? I've contacted support no dice.

sms and text messaging

Best answer by Mary-Community_Moderator

I see that your case has been escalated to Tier 2 Tech Support. Please continue working with them to resolve the issue. Thanks!

Mary-Community_ModeratorAnswer

Community Manager

I see that your case has been escalated to Tier 2 Tech Support. Please continue working with them to resolve the issue. Thanks!

S

sergioherrera

New Participant

I've got users in my company experiencing the same issue. Please advise what's going on. Thank you.

K

karynphillips

New Participant

Same with our offices. Help!

Mary-Community_Moderator

Community Manager

Hi! There's currently an outage with Outbound SMS due to underlying carrier. You may see more information at https://status.ringcentral.com/.

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