separating SMS messages from call forwarding

Hi Bonnie, setting up the call forwarding of an extension will not affect the SMS functionality. Here's a KB article for Call Forwarding to another Extension. https://support.ringcentral.com/article/Forwarding-calls-another-RingCentral-extension.html

If you setup call forwarding from RC online admin portal , only your call will be forwarded and there is no way other service like sms text will be affected.