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October 1, 2026

Service Unavailable in SMS Campaign app

One of our users has been pushing out trip updates using the SMS Campaign app for the past few days.  Now, both he and I get “service unavailable” notices when we try to log into the app.  I checked all of his privileges in the Ring Central admin portal, and everything looks fine for texting in general.

    1 reply

    Mary-Community_Moderator
    Community Manager
    Community Manager
    October 5, 2026

    Hi ​@slricci, apologies for the delayed response! Are you still experiencing this issue? If so, please let us know, and we’ll be happy to look into it further.