Skip to main content
New Participant
Mar 10, 2023 9:31 PM UTC
Solved

SMS campaign?

We don't text customers, we mainly receive texts, very minimum (i.e. 2 step verification type texts), do we still need to set a SMS campaign?

BeckyH
BeckyHAnswer
Community Manager
Mar 10, 2023 11:13 PM UTC

Outbound SMS is where this is focused. If you do not send texts and do not need to send texts, then no.
However, if you do send any texts, you will need to register.
More specifically, existing numbers will likely still be able to receive but will not be able to send. New numbers will not be able to do either.

1 reply

BeckyH
Community Manager
BeckyHAnswer
Community Manager
Mar 10, 2023 11:13 PM UTC

Outbound SMS is where this is focused. If you do not send texts and do not need to send texts, then no.
However, if you do send any texts, you will need to register.
More specifically, existing numbers will likely still be able to receive but will not be able to send. New numbers will not be able to do either.