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New Participant
Feb 23, 2024 4:22 PM UTC
Question

SMS settings

One of our users repeatedly receives SMS messages from clients after hours on her phone app. I cannot see any way to turn this off. This is the only thing that comes through after hours - her settings are all correct and work fine for calls. Is there a way to turn off sms notifications?

1 reply

Mary-Community_Moderator
Community Manager
Community Manager
Feb 26, 2024 5:29 PM UTC

Hi @Tracey Davis, there is no option to turn this off as it functions as a regular SMS.