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The First Step
April 12, 2023
Question

Text Messaging With Different Numbers - How to separate them into different threads?

  • April 12, 2023
  • 1 reply
  • 221 views

If we have multiple numbers, and each number is associated with a different department, the admin account is getting text messages from all numbers into one large thread.

How can we separate the text messages based on number texted, such us a drop down or something?

1 reply

April 12, 2023

Hi, this feature is not yet available, and we are still working on it. Help us add your vote here! We'll share this with our Product Manager. Thank you!