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The First Step
Sep 22, 2021 9:55 AM UTC
Question

Admin access to other extension msg

What are the option as a super admin in RingCentral admin portal to get access of all text messages of all the extension created?

Can admin access or see messages of any other extensions?

1 reply

The First Step
Sep 22, 2021 10:41 AM UTC

No, I believe due to privacy protection admin cannot access any other extension messages even for any admin.

you can check ref: https://community.ringcentral.com/questions/94197/admin-to-check-sms-of-another-extension.html