Skip to main content
The First Step
June 7, 2021
Question

RingCentral App: User vs Computer mode installations

  • June 7, 2021
  • 2 replies
  • 537 views

The RingCentral App can be installed with an EXE (user mode) or an MSI (computer mode). Unfortunately, both can be installed. We only want the MSI installed.
One of our other vendors uses an MSI for installing, but is capable of doing user and computer mode installations, interactive and unattended. A single installer would make it easier to only allow a single installation of the app in user mode or computer mode.

    2 replies

    The First Step
    July 8, 2021

    Your question is not quite clear though. Do you only need a single installation file for unattended installation? Can you please check here: https://support.ringcentral.com/download.html

    rarchardThe First StepAuthor
    The First Step
    July 8, 2021

    It would be great to have a single MSI for interactive and unattended installations that support user mode and computer mode installations. We work with another vendor that has this. It can be done.