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The First Step
Sep 16, 2022 4:21 PM UTC
Question

Cannot Login with Linux App

Hi,


Installed the Meeting app for Linux. Cannot log into the app. Tried to open a support request. The support web site failed 5 times. Tried chat option, no viable answers.

What causes the Meeting app for Linux to hang when trying to log in, please?


Thanks,

SHD

5 replies

Mary-Community_Moderator
Community Manager
Community Manager
Sep 16, 2022 4:57 PM UTC

Hello Stephen, I am checking with the Meetings Product Team if there is a known issue about this.

service-4The First StepAuthor
The First Step
Sep 20, 2022 9:08 PM UTC

Hi,

Still unable to login with the app. Any progress on finding out why there is a login failure?


Thanks,

SHD

service-4The First StepAuthor
The First Step
Sep 21, 2022 2:04 PM UTC

Thanks. I see the ticket in my profile now. Much appreciated.


Kindly,

SHD

The First Step
Oct 28, 2022 8:10 PM UTC

Did you find a solution for this?

Seeing the same thing on Ubuntu 22.04 with RC 24.4.53809.1206

Thanks

service-4The First StepAuthor
The First Step
Oct 29, 2022 12:04 PM UTC

Hi Dominic,


Contact from Ring Central. The app went end of life, said to use their web app.


-Stephen