Hi ​@Lars Klein,

That's a great question about ensuring annotation tools are always available in your meetings!

To give you the most accurate steps, could you please clarify which RingCentral video meeting platform you are primarily using?

• Are you using RingCentral Meetings (which is typically a separate application, often Zoom-powered)?

• Or are you using RingCentral Video (RCV), which is the native video solution built directly into the RingCentral desktop and mobile apps?

The settings for enabling annotation tools are located in different places and have slightly different controls depending on which platform you're using.

Once you let us know, I can provide you with the exact instructions!

​@Lars Klein, just checking in to see if you had a chance to confirm which platform you're using, RingCentral Meetings or RingCentral Video? Once I know, I’ll be happy to share the exact steps for enabling annotation tools. 😊

Hi ​@Lars Klein, I got your email that you’re referring to RingCentral Video, but I’ll answer it here for everyone to see in case they may need it in the future. 
 

To ensure annotation is always enabled for all participants in RingCentral Video meetings, the key lies in the RingCentral Admin Portal settings.

Here's the essential step:

1. As a RingCentral Administrator, log in to the RingCentral online account.

2. Navigate to Meetings > RingCentral Video > Meetings Settings.

3. Under the "Basic" settings, locate "Annotation" and "Whiteboard."

4. Ensure both "Annotation" and "Whiteboard" are toggled ON (enabled).

5. Crucially, click the "Lock" icon next to both "Annotation" and "Whiteboard" settings.

By locking these settings, you prevent individual users from disabling them, effectively ensuring that the annotation and whiteboard tools are always available by default for everyone in meetings hosted within your RingCentral account.