Question
Retrieving RingCentral Video transcript and AI Notes content via API (RingEX Advanced)
Hi all,
We're on RingEX Advanced and want to automatically pull RingCentral Video meeting transcripts and AI Notes into our CRM.
What I've tested so far:
- Recorded a test meeting with live transcription and AI Notes turned on. In the RingCentral app, the recording, transcript and notes all show up, and I can download the transcript manually.
- Called
GET /rcvideo/v1/history/meetingsto get the meeting ID, thenGET /rcvideo/v1/history/meetings/{meetingId}. - The response includes:
recordingswith a download URL, which workssummaryas text, which workstranscriptionswith only a reference:{"id": "<id>", "type": "LiveTranscription"}noteswith only a reference:{"id": "<id>", "type": "GeneratedNotes", "status": "Processed"}