Ring Central Meetings microphone dying part way through a meeting

I guess you can create a support ticket here regarding the issue. The support team can definitely help you in resolving the issue or suggest workaround.

Hey, @Dan Gruza - I haven't heard about this issue.

What kind of computer are you using?
Is everyone on the most recent version of the app?

Share a few more details and we can either get you some clarifying Knowledge Base articles or we can help get a case opened for you to troubleshoot the issue with the Support team.

Hey @Becky-Community_Manager

We had a feeling it was being caused by some new Dell Latitude 5510s we have purchased running Windows 10 with the latest version of the app. However, we just got a report that someone with a Surface Pro 6 that is a few years old running Windows 10 is now experiencing the issue.

Was there ever any resolution to this issue? We are experiencing the exact same problem. Ten minutes into a twenty-minute meeting and the mic quits working. We have to either disconnect and reconnect or call in on a phone.

Same exact problem at our company. Running RC Meetings app v21.4.4 (rebranded Zoom) on Windows 10 OS. Microphone just cuts out after 9-10 minutes into the meeting with no way to recover. User ends up calling into the meeting from a mobile phone....how embarrassing.