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The First Step
April 8, 2020
Question

Ringcentral Video vs Ringcentral Meetings

  • April 8, 2020
  • 16 replies
  • 5181 views

Starting the past weekend, I kept on seeing ads on Facebook for "Ringcentral Video" and their website has info on it. It appears to be a new and separate product but I haven't heard back from our account rep on how we can begin using it and for more details, namely if this will be completely replacing the zoom version.


I was able to locate from some screenshots the site is https://v.ringcentral.com/ and that let me log in, but I have no access to anything about the product in my admin portal.



16 replies

New Participant
July 4, 2020
Does Ringcentral Video have or plan to have end-to-end encryption? This would be a bummer if "no."
The First Step
July 19, 2020
RC Video cannot grant access to the sharing screen participant. So a Tech support person can only VIEW a screen of the user having a problem.  RC Meeting (Zoom) allows you to request control. I am hearing that feature may be available in RC Video in Oct 2020.

Can anyone explain the 4 user max on Video share? RC Meeting has 100 participants but only 4-user's able to share video. What exactly does that mean?  RC Video if you get before July 31 is supposed to have 100 video participants ?

Thanks
The First Step
July 21, 2020
I am trying to confirm what happens if a 5th person tries to join a meeting via video - not just calling the audio number. In BOTH RC-Meeting and RC-Video I can connect a 5th person. BUT I think this may be due to a temporary condition relating to covid-19 where RC has temporarily opened this up past the 4-user limit for screen share/video.

I think I want the new RC-video but cannot get a straight answer regarding price.  I am hearing FREE if I switch ( using my rep ) before Aug1, 2020, but also through support I can switch anytime at no charge. And of course the main appeal is RC-Video allows 1000 phone participants and 100 video participants. Compared to RC-meeting of 100 audio and 4-video.

FYI - I called my rep weeks ago and she added a "test" plan for 30-days (till July 31) where I can try both RC-Meeting and RC-Video.  Can start RC-video in a browser at v.ringcentral.com or start RC-meeting via the RC Mtg App or browser.


New Participant
July 30, 2020
Thanks for the additional info, David.
New Participant
September 16, 2020

Looking for some more info regarding the email recently received about being upgraded to RC Video and the option to OPT-out or not.

Is RC Meetings still available as well as the Rc Meetings for Outlook add-in?

We have a few clients who are still looking to use the RC Meetings functionality and if we choose the upgrade it sounds like our RingCentral apps will not allow us to choose anymore between the two.


New Participant
September 17, 2020

Is there an option to share keyboard and mouse control in RingCentral Video?