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New Participant
Sep 15, 2020 9:45 PM UTC
Solved

The profile picture displayed in RingCentral Meetings is not updating

I updated my picture and it shows everywhere correctly in Ring Central except Ring Central Meetings. I tried the workaround that I found using the mobile app and it still doesn't update in Meetings only in the regular part of Ring Central.


Help Please!

Rita

New Participant
Dec 7, 2020 8:07 PM UTC

This worked for me - https://support.ringcentral.com/article/Set-A-Profile-Picture-For-RingCentral-Meetings.html

4 replies

The First Step
Sep 16, 2020 1:08 AM UTC

A similar issue is also found here: https://community.ringcentral.com/questions/90347/my-ring-central-profile-picture-does-not-mach-my-m.html

You can create a support ticket for this issue

New Participant
Sep 17, 2020 4:46 PM UTC

All other applications are showing my pic except RC meetings, I tried the workaround using the mobile app and it still doesn't update in meetings.

New Participant
Dec 7, 2020 8:07 PM UTC

This worked for me - https://support.ringcentral.com/article/Set-A-Profile-Picture-For-RingCentral-Meetings.html

New Participant
Dec 17, 2020 4:18 PM UTC

Yes, but it was not resolved.