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New Participant
Dec 12, 2019 4:47 PM UTC
Question

WAITING ON CORRECTED CONTRACT FOR 2 MONTHS & NOW NEED NOV & DEC OVERCHARGE CREDIT TO MY ACCOUNT SINCE MY REP IS FAILING

NEED CONTRACT UDPATED AS REP HAS FAILED SINCE OCTOBER I AM REACHING OUT TO YOU AND ALSO NEED CREDITS APPLIED TO NOV AND DEC...PLEASE AND THANK YOU!!!

    2 replies

    BeckyH
    Community Manager
    Community Manager
    Dec 12, 2019 4:54 PM UTC
    Cassandra, 
    We have reached out to your rep and will be following up with next steps. 
    Thanks for connecting. 
    The First Step
    Jan 12, 2021 7:15 PM UTC

    Hi Cassandra,

    I also am experiencing similar issues, way overcharged and my voice and emails from several weeks ago are still not responded to. Were you able to find a way to resolve this?

    My current thread is

    https://community.ringcentral.com/questions/93100/how-get-billing-issues-addressed-autorenew-broken.html