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Hello,I've been working on setting up a Webhook using the Quick Start Guide example for C#, but I've run into a problem with the Validation Token. I don't see anywhere in the quick start guide where the token is referenced, and I've thus far not found anything on the forums for the C# example. My code currently is identical to the example in the guide with the two exceptions being:eventFilters = new[] { "/restapi/v1.0/account/~/telephony/sessions" }deliveryMode = new NotificationDeliveryMode{...}There is no NotificationDeliveryModeRequest in the RingCentral.Net package from what I've been able to find. Should I be using a different package for this, and is that why I have no validation token? Are there additional steps that were not included in the quick start guide? Or is there something that I've missed elsewhere? A

Hi - please enable sms to this sandbox account: 13234309563

I have submitted Brand (Brand ID BCJXZQ1) 15 days ago. It is not approved yet.

The new Shared Voicemail Inbox feature is included in the recent RingCentral iPhone app update (23.1.30).It's indicated in the "What's New" update notes that if a coworker "gives you access" to their voicemail, their voicemail messages will show up in the Shared Voicemail Inbox.However I see nothing in the settings for the desktop or smartphone app whereby I can give access to my voicemail (or Shared Voicemail Inbox) to a coworker.Please advise...

Is anyone else STILL having issues with outbound text messages? We have registered our campaign, registered all of our numbers and everything has been approved. Yet we are still unable to send outbound messages. Some with go through, after about 15 times of refreshing, some will go through on the first try and some just don't go through. WHEN WILL THIS BE FIXED?? and has anyone else been dealing with this issue?

A fellow business user recommends Mighty Text SMS services to send & receive SMS and MMS from your computer or tablet using your current Android phone number. Messages stay in sync with your phone's SMS inbox. This app displays incoming messages on her computer monitor. I would like to use the RingCentral SMS is there a way to do what Mighty Text does?

I'm trying to create a key template for a VVX450 with sidecar for multiple users. All I can seee are Avaya phones on the drop-down menu. Is there an option for Poly phones?

Hi RingCentral, please enable the feature on the new app where the call queues can receive voicemails through the App instead of their work emails.If that feature can be enabled that will help tremendously helpful for my team. That is one of the main reasons we decided to choose RingCentral for our phone line.Thank you,Sheila B.

Hi! We recently switched to Ring Central and we are working out all the details. Our old system would show you were on the phone with who and give you options while you were on the phone to transfer, put on hold, etc. If you were on a desk phone, or using your cell phone. Is that something that Ring Central can accommodate? We have several people that several remote users that can use the mobile app, but it would be easier to have the call on their desktop within their app to show the options.

Customer would like phones to ring directly to their desks and then if nobody is there to answer they would like it to go to an IVR menu with option. I know I could set up an outgoing message and take an incoming message but they would like the phone system to send them to an auto-attendant if there is not staff to answer.

Please enable sms for sandbox account number 16503514560

I'm trying to build call performance dashboard using Power BI with RingCentral API data, I'm having developer console account created a APP with my credentials. Now how to get the API data

Ported one of our main numbers from Bell Canada to Ring Central and now receiving intermittent inbound call failures with message stating that the number is not in service(Ring Central tickets 18066836, 16760462, 16944650). Contacted Bell Canada upper management and they eliminated number from their switches and they state that the number is fully ported to Ring Central. Ring Central changed SIP providers for the number but the issue persists. If the number is fully ported to Ring Central why are we getting intermittent inbound call failure with the message that "the number is not in service"?

I would like to be able to track how many calls I made in a certain time period, as I am not a manager I don't have access to my own statistics. Is there a way to check this number?

i am having issues again this week sending sms messages, i am registered as well for the tcr

We are a company and are trying to share our screen via dragging the participants and presentation on too different screens and wanted to know if that was possible.

I have a VA working in the Phillipines, I was just about to buy another user License for her to answer our phone lines and realized that the Phillipines is not listed as an "Agent Supported Country". Does this mean that if i purchase another user license she will not be able to operate it from the phillipines to answer my calls in canada(my home country)?

Hi,We have had about 30 RC phones/extensions for 10+ years now so I'm pretty familiar with admin but there are a lot of new features that I'm learning about. We are adding a small mostly separate division to our company. For now, it will be an executive and his assistant, each with a Polycom VVX 450 deskphone - doubt they'll use web or pc or mobile apps.We would like to configure one incoming (division main) phone number (which

What should you do when you run into an error like this"In order to call this API endpoint, one of the following permissions [ReadCompanyAnsweringRules] have to be granted to the authorized user."Or something like this"In order to call this API endpoint, one of the following permissions [ReadCompanyCallLog] have to be granted to the authorized user."

Can I get notification of a incoming call on both my desktop and headset ?

Is there any way to check on my TCR campaign status other than going through phone systems? It has almost been 20 days since I applied and I'm trying to make sure everything is correct and approved before the deadline.

Is it possible for a call to be directed (somehow) to our firm's directory after no one in a call queue answers? The Call queue is set to simultaneous.Our current setup has callers being directed to a Call Queue where during working hours, calls are routed simultaneously to four employees. If no one answers, it goes to a voicemail box. Rather than going to voicemail, I would like it to be directed to a IVR Menu or to a company directly. We are on the standard plan and open to suggestions.Our main goal is to give a team of individuals the chance to answer the phone and then be directed to our company directory if no one answers.Thanks in advance!

Is there a way to track through the audit logs or otherwise if call log media was downloaded?

my ring central app comes up blank

Ringcentral is still not providing an update on the status of our campaign. I e-mailed the TCR support team and have not received a response. Again, we are a healthcare company and rely on the SMS communication with our field staff. The lack of communication is unacceptable.