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I have two meetings scheduled but none of them appear. How can I fix this?

Cannot find compatible headsets for VVX 450

Our High Volume SMS app recently stopped working. It has worked for the last couple of years, but recently we get an error when we try to send a batch: "errorCode":"CMN-101","message":"Parameter [from] value is invalid." I get the same error when I try to send from the API documentation page. We have 5 numbers set up with A2PSmsSender to send from, they all used to work and now I cannot send from any of them. Seems something changed on the account, but I cannot figure out what.

I cannot change my status to available in desktop app or the mobile app. On the web it shows active though. Any ideas?

Checking to see if RC plans to increase the 200 participants limit in RC Video ?https://support.ringcentral.com/article/Try-RingCentral-Video.html?language=en_US

I'm super-admin for 50 Mac users.Safari is our default browser and works great for just about everything EXCEPT RingCentral.For example...• Doing simple admin tasks, or searching tech library I get endless spinning gears.• Simply using google to search for 'RingCentral Support' then click on result I get '"Bad RequestYour browser sent a request that this server could not understand.Size of a request header field exceeds server limit."Users need to know to cut over to Chrome for a better experience when using RingCentral. It is a support nightmare.Any advice on getting Safari to work consistently?Thanks,ft.

Hello,We have been receiving email notification from no reply that one of our internal users is cancelling meeting. We verified that the email is coming from RC with our email security team but RC is saying it was not generated on their system. No meetings were cancelled and the internal user that supposedly cancelling the meetings is not even a participant of the meetings. Anyone experienced this before, its weird, i feel like RC is being spoofed.

Is there a way to stop the call notification from incoming calls from showing on the desk phone itself? I do not need to see who is calling on the phone itself also it covers up my soft key extensions.

we would like to provide a simple way for older folks who do not use high-tech devices to simply call in and maybe press 1 for "This weeks service, Press 2 for last week's service". we would put together a audio file to upload onto the auto-message for that specific phone number.Steve

Hi,I am using the Google Chrome Ext, and would like the Call Queue name to appear when calls come through as I have access to various call queues. However, on the Google Chrome App the call queue name does not appear, but it does on the desktop app. Is there a workaround for this?

What is the date when users will be auto switched to the new RC Video? I keep getting conflicting messages.

I am trying to clone tylerlong/permalink: URL proxy for RC platform media file (github.com) Which API permission maps to "View message store data, including SMS, fax, voicemail, etc."?My implementation client only has "Read Call Recording" and perhaps that is why it doesn't quite work.

I am using ring central API to make a call. I want to change from phone number while calling using API. I am passing fromPhoneNumber in array, But it still showing default CallerID CNAM to recipient.Code:$rcsdk = new RingCentralSDKSDK($credentials['clientId'], $credentials['clientSecret'], $credentials['server']);$platform = $rcsdk->platform();$platform->login($credentials['username'], $credentials['extension'], $credentials['password']);$resp = $platform->post("/account/~/extension/~/ring-out",array('from' => array('phoneNumber' => '+1xxxxxxxxxx'),'to' => array('phoneNumber' => $RECIPIENT),'playPrompt' => false));Is there a way so I can alter this code and display a different number for a caller?Thanks in advance

Dark theme disappeared with latest version (22.1.10.305 Web, 21.4.30.2576 Windows, dated 01-19-2022). Why and will it be back?

Still waiting for a response and fix to the SMS/texting issue. Can someone please provide an update?

Some users is not seeing their regular display names during meetings but as Guest.

Hello,The phone in question is the YeaLink T46S. Before I learned about the BLF fields, I populated contacts to 7 of the 10 buttons as a "Custom Key". Then when I learned about the Busy Lamp Fields under "presence", I set all 10 on my dekstop application, then my phone restarted and only the last three fields populated (the ones I had not previously set as a custom key).I cannot figure out how or why, but the original 7 will not populate.

Getting Invalid resource owner credentials error regularly after some time when using acesss tokens to authorize ringcentral user. We are getting the access tokens by authorizing using grant_type=password. And are reusing the same access tokens for the next 1 hr to make API calls and then re generate tokens.Using ringcentral java SDK version 1.4.0We are facing this with ringcentral production credentials@Phong Vu could you please help in finding the root cause?

Im using the webhook to get the SMS message when they arrive with event filter /restapi/v1.0/account/{accountId}/extension/{extensionId}/message-store/instant?type=SMSmy problem is reading the binary stream. Im hoping .. fingers crossed that someone can help with classic ASP code.. I know its not modern, but its what Im using. so I found this page online https://stackoverflow.com/questions/56304711/how-to-receive-a-webhook-in-asp-classicbut I get error 3001 on the line Stream.Write bytesDim lngBytesCount, post lngBytesCount = Request.TotalBytes post = BytesToStr(Request.BinaryRead(lngBytesCount)) Response.ContentType = "text/plain" Function BytesToStr(bytes) Dim Stream Set Stream = Server.CreateObject("Adodb.Stream") Stream.Type = 1 'adTypeBinary Stream.Open Stream.Write bytes Stream.Position = 0 Stream.Type = 2 'adTypeText Stream.Charset = "utf-8" BytesToStr = Stream.ReadText

I have 3 users (Members) who show up as Guests when they message each other. I haven't been able to get any info out of Support except that it has been escalated and that someone will get back to me. Does anyone have any insight here?Marvin

What training do you recommend for Contact Center? This is a common question we have received and led to the creation of a recommended training plan. You can find the training plans for Salesforce Agent and MAX Agent on the Training Dashboard under Additional Resources.Let us know how you are using our resources and what we can do to improve our training program.

Is there a way to archive, or otherwise save voicemails, so they do not appear in the current list of voicemails?

Can I assign the main number to an already existing extension that has a different number on it?

We acquired a new company that previously had Hosted Graphite alerts being sent into their MS Teams and Slack conversations via webhooks. I'm trying to replicate this into RingCentral teams chats. I am using postman to test sending their Hosted Graphite JSON alert payloads to the incoming webhook app of my personal Rc App conversation and I get an error message below:{ "status": "error", "message": "Your request was accepted, however a post was not generated", "error": "Invalid Custom payload: no supported fields", "validation": []}Does anyone have experience working with Hosted Graphite or other 3rd party monitoring platforms sending alerts into Rc Chats via incoming webhooks app?

How to stop my contacts list from ringing my phone when they make or receive a call.