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Edit Accounts permission is not visible while other edit permissions are there like edit extension.Where can they be found?

How to get the phone number from contact using RingCentral API?There are many APIs available, but not sure which one could give me the phone number from contact

Hi,After looking at several code samples and existing documents, it's unclear how to determine if the embeddable has loaded and is ready to register new services etc. (e.g. run a script to register a callLogger and other services).For example, this doc suggests that we can listen to the 'rc-ev-init' message, but that doesn't appear to work on the latest embeddable.https://developers.ringcentral.com/engage/voice/guide/embeddable/get-started#inject-into-web-appAdditional Considerations:At first, i was trying to register services after the 'ringcentral-embeddable/adapter.js' script itself loaded, but that wasn't working, and I discovered I needed to wait further before being able to successfully register a service.I've tried console logg

In October the receiving of fax subscriptions has failed multiple time and no proper error code or reason available for us to work on. This also affected the sending and reading of faxes. Whenever the receiving of fax failed, the sending and reading of faxes also failed. We had to regenerate the webhook subscription ID multiple times to overcome this issue.We are noticing an increase in the number of subscriptions coming in with status as Purged. An example is as below.{"uuid":"6142345027712712591","event":"/restapi/v1.0/account/<extensionid>/extension/334268009/fax?direction=Inbound","timestamp":"2019-11-09T02:38:36.886Z","subscriptionId":"ad5596f2-b102-4a92-b138-0c85fa4843bd","ownerId":"334268009","body":{"uri":"https://api.ringcentral.com/restapi/v1.0/account/334268009/extension/334268009/message-store/1184121046029","id":

*** Downloading objective-c.framework binary at "v4.15.3"*** Building scheme "Alamofire iOS" in Alamofire.xcworkspace*** Building scheme "CryptoSwift" in CryptoSwift.xcworkspace*** Building scheme "ObjectMapper-iOS" in ObjectMapper.xcworkspace*** Building scheme "RingCentral_iOS" in RingCentral.xcodeprojBuild FailedTask failed with exit code 65:/usr/bin/xcrun xcodebuild -project /Users/rbei/Desktop/Learning/RCCall/Carthage/Checkouts/ringcentral-swift/RingCentral.xcodeproj -scheme RingCentral_iOS -configuration Release -derivedDataPath /Users/rbei/Library/Caches/org.carthage.CarthageKit/DerivedData/11.6_11E708/ringcentral-swift/1.0.1 -sdk iphoneos ONLY_ACTIVE_ARCH=NO CODE_SIGNING_REQUIRED=NO CODE_SIGN_IDENTITY= CARTHAGE

Hello,I have been playing around with the swift SDK to create a program to integrate with our CRM system .. but it looks like it has not been updated for a while as not all of the API calls are there.. is support for this being dropped??RegardsMatt

Testing API calls in the sandbox, all of them are going through pretty well except for Meetings, it gives me this error:ringcentral.http.api_exception.ApiException: In order to call this API endpoint, user needs to have [Meetings] permissionMy extension/user has meetings permission, the sandbox literally has every permission available. What am I doing wrong here?Thanks

We are looking for a way to mass update the time zone setting for all of our phones. Currently we have to go through and check each device/user. This is quite time consuming since we have several hundred devices and users within our organization

It drives me bonkers that the Ring Central desktop program hints keep popping up every time I try to answer a phone call. So to answer calls, I have to click once on the notification, then click the hint after I locate it on screen, then click to answer. It just seems ridiculous - 3 clicks!? PLEASE consider changing this feature!Brian

We would like to setup a personal auto attendant in place of a voicemail greeting on a extension. For example if someone called my extension instead of getting a voicemail greeting they would get an auto attendant with say 2 options. One reach a member of my team and two would be leave me a message.

So we are pretty happy with the Salesforce CTI integration with Ring Central, with one exception. If a user is assigned a task in Salesforce to Call someone, and they do so, this actually creates a new task/activity log rather than have the ability to have the RC CTI app update and close the existing task. Assigning work to people through automation is one of Salesforce's great strengths, but the RC CTI essentially forces double logging if you want to use the CTI to log the call. Would love to see a way to choose to update an existing task in the CTI if it's on screen when the CTD is initiated.

Do you have a report that tells us the outbound caller ID for all our users and phones? At the moment we have to manually check everybody's account to see whether there outbound caller ID is correct on users who have more then one phone.

I would like the option for my clients to push "7" for a callback and instead of having the missed call show up as just a missed call it would show back as a callback requested if they did this.

Has anyone deployed RingCental Phone via MS RDP? We are attempting to do this so desk phone users can use the ring out feature.. The problem we face is we get an error message saying the software is in use once one person using the application.

A user wants to add the RC app on their phone so it rings when working from home. I have tried to add a softphone via 'Users->Phone & Numbers->Add Phone' but it won't like me add the app.I have tested on other users and can add the app successfully in the same window. Why would it not be working for this user?

I have tried every solution suggested, and still my iPhone app will not ring if it’s not in the foreground. I’m using an iPhone 7 Plus, I have checked all notification settings, I have turned background refresh on, and nothing works.If I uninstall and reinstall the app, it will work for a little while, and then it stops.when doing some research as though I were a developer, I noticed that iOS 13 made some significant changes to the way it handles VoIP calls in the background. I’m wondering if RingCentral has made all the required changes to be in compliance with Apple’s iOS.

I am having issues with my phone going straight to voicemail after I set it up. Can you help me please?

Can RingCentral app runs into multiple system without deauthorize from admin portal as written here?

Is there any way to send Auto reply message for any received fax as acknowledgement to the person sending the fax. Can that be configured?

In this article: https://support.ringcentral.com/article/send-text-message-bulk-ringcentral-app.html, in the point number 4 say: "Enter a list of the names or phone numbers of the people you’d like to text in the To field (you can enter up to 100) "How can I copy and paste a list of numbers, which separator should I use so that it recognizes me the phone numbers individually. Currently, if I copy and paste from a text file to the form, it recognizes the entire text string as a single number, as if it were not able to recognize where each number in the list begins and ends

Ability to change SMS Caller ID (for texting). Currently, it's using the Direct Number, would like the ability to change it to use a Main #.

How can I text a client via his cell phone? When I go to the new actions tab it oly allows me to send an email or call, not text.

We're building an internal application which will use the Password Flow via the PHP SDK. Do we need this app reviewed to use in our own production? It will never be used by any other organisation.It seems when we try API calls to production we are prohibited from doing so.

I am trying to reproduce this but it is empty in Sandbox: https://community.ringcentral.com/questions/8457/pull-call-data-python-api.htmlWhat is my password in prod if I am using SSO? I only see a password for Sandbox.Or, alternatively, how do i generate my own "authorization: Bearer" token? because I can do the "TRY IT NOW" stuff as seen here: https://developers.ringcentral.com/api-reference/Call-Log/readUserCallLogPlease and thank you.PS: is there a way to download a pre-made report that is currently being emailed?

Bonjour , à l'occasion de webinaire, nous créons des sondages. question : est-il possible de récupérer le résultat du sondage sous forme d'export pour exploitation statistiques ?