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Can we send RC Fax from our email id to a RC number?

Can someone say what are the fax sending status available on call log if there is a sending error? How long it takes to expire the message if sending is failed even after retry?

I have set up webhooks and I am receiving almost everything I need, call activity, presence, webhook expiry etcBut.. I dont seem to be able to get a notification of when a RingCentral Softphone Logout or Login happens.. what do I need to be subscribing to in order to receive that notification

Change users' Do not disturb setting as admin.

I am trying to make call using webRTC and this message is thrown. Do I need to import the getStats lib? If I do then why does it not mention in the ringcentral webphone documentation on github?

I'm using MY PHONE. Not one supplied by my employer. I have zero interest in the app having access to my dialer, contacts, or texts. VOIP (whether cell or wifi data) should be able to provide a self-contained system to do that without interfering or needing access to my contacts, my text messages in the native or other apps.If it is WORK communication it should reside in the app, or my work CRM, not in my phone.When I installed the new Ring Central it absolutely interfered with texts SELECTIVELY!! IT prevented my sending my own email to my friend inside a text in my Google Messenger app on a Samsung Galaxy S8...thus it was examining my outgoing texts and interfering with them. I have proof of this from screen shots where what I sent wasn't received. As soon as I uninstalled the RC App it functioned normally. Obviously, that doesn't bode well for confidence in an app, or the company behind it. Once you break trust, it i

With the recent updates you have made to your phone and desktop apps surrounding the SMS/texting functionality, all of the features that we needed and loved about the apps were removed. You can no longer mark as unread, visibility, search functionality and location, meaning where you have to go to text from, are all harder to find, get to and respond with, and MOST IMPORTANTLY, one of the best features that was removed was your ability to archive or "close the conversation". Due to the loss of functionality with your texting you have made it extremely difficult for our teams to use the app effectively and therefore we are having to look for other solutions to meet our needs. There is already a lot of missing functionality over some other providers, such as shared/departmental texting/sms. and now, other then statistical data etc, google voice has more functionality. Is there a way to revert back to the old versions?

Hi, we have a set of users managing a Tech Support number while the usual reps are 'off'. We have rules set up for different members of the team to receive the calls at different periods through the day but if they cannot answer it goes to the personal voicemail of that person rather than the tech support one. Is there a way to ensure that anyone ringing in to the tech support number is always getting the tech support voicemail?

I've downloaded and installed the latest RingCentral app (version 20.2.31.176) for Windows 10. There doesn't seem to be an option, anywhere, where I can configure this app to start when I log in to Windows. RingCentral classic has this option.Can you please tell me where I can set this, or do I have to copy a shortcut of this into my 'startup' folder in my start menu?

If a company wants to adopt Salesforce to optimize business flows its critical to think over many points to receive positive end-product. Once an CEO chose to adopt it it would be beneficial to to create the strategy and divide the course of work into smaller tasks Lets have a look at the tricks which will make the process smoother.Set up the end goal. This will contribute to the right strategy and act accordingly. A business owner cannot take care of all the nuances so the executives should realize the cases where Salesforce may help.Optimize the expenses. Choose how many users may call for the Salesforce accounts as this influences the final price. In most cases logins need to be provided for just specialists who interact with the clients information. Choose the correct Salesforce product, as well as the add-ons to make sure that you get what you need. Besides that, estimate the efforts of required in the process.Recruit professionals. Selecting qualified Sale

How can be user's time zone be changed or modified by API. Any way to access the time zone?

any api in Ringcentral there which can be used to send emails along with text messages using smtp protocols

Will the softphone or desktop app work in Remote desktop situation?

I set up a WebHook and that is working fine, and I set up a Renewal Event Filter when creating the subscription./restapi/v1.0/subscription/~?threshold=15&interval=5I receive the first webhook call with this as the event, but I dont understand what the documentation means about a Put to the webhook endpointI can of course call Renew the normal way but that doesnt seem to cause subsequent calls to the webhook with the expiration eventUpdate & Renew a WebhookTo update a webhook, make a PUT call to the webhook endpoint with the required event filters specified in the request body. Each PUT call, either sent with the event filters or with an empty body, automatically renews the subscription, updating its expiration time.The renew a webhook, you can also make a POST call to the subscription renew endpoint.

RecordingID not coming for some calls in the CallLog API's and embedded widget app as well.Embedded widget - window.phone.callshistory object - RecordingID for some calls not coming.

I build software for a busy medical clinic, using the development IDE Lazarus, and the Free Pascal language, on a Microsoft Windows 10 and Microsoft Windows Server 2016 platform.Our Medical Office Assistants have to dial anywhere from 100 to 600 phone numbers per day each, depending upon the COVID situation. You can imagine the carpel tunnel pain they are going through.I want to build into my existing app, a button they can click, do dial the RingCentral VIOP phone on their desk, so they don't have to. I imagine they wd: 1) Pick up the hand set 2) Click a button in my app 3) Confirm the phone they are sitting at (once, for first use) 4) Click a button which dials the patient's phone number.How do I get started? I need to be told which components to use, and I need the code snippets.. or even a functioning example app wd be excellent.

Is there a way to send a text to a saved list. I would like to be able to send a text to all my employees cell phones.

When hosting a meeting, whenever an attendee using Chrome tries to join using "Join from my Browser," they only see a black screen. There are no options for the host or user to work around this. It's seemed to only be impacted by the latest upgrade. Currently running version 20.2(8530.0618).

I recorded my webinar and have a record of the chat, but need records for the Q&A. How do I access this?

We use Jenkins as one of our DevOps tools in our dev, staging and production environment where we automated the application build.We were wondering if Ringcentral can be integrated with Jenkins for notification on builds and if there is any possibility we can use it.

I need to steam meeting to comply with public meeting requirements.

1. AUS?2. Tried logging in to open a case but it kept asking for a salesforce account login? Even after logging in with my ringcentral account.3. My desktop ringcentral chat app seemed to stop working. That is, it no longer opens when I double click on it. I'd thought I'd uninstall and reinstall but the following keeps popping up to which I cannot find the files on my drive. (nor can my search function seem to find it).4. I've tried going to 'add or remove programs' from system settings option but that couldn't find the program as well?So I am unsure where it is or even if it's installed or not.

I had a Macintosh computer with the RingCentral app and when a call came in to my 800 service it rang on the app, then I could manually forward it to my landline phone if I was in the office. It used to display calling line ID on my phone, now with the PC app it just shows the company name and my phone number. Overall the Mac app was much nicer.How can I get calling line ID info to forward?

Frankly, the various apps all have the same name and make no sense to me. I just need an app where I can send and receive texts from clients -- not an internal team! Currently the texts I receive come in with only a phone # id and I cannot revise the profile to add a name. I have no idea who is texting me and it is only by going back and reading the history that it becomes apparent. It's no way to run my business. What am I missing?PS - my app says RingCentral

I can't log in to my RingCentral account