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The First Step
September 23, 2019
Question

"open ringcentral" prompts everytime I dial a number in Salesforce in google chrome

  • September 23, 2019
  • 11 replies
  • 1603 views

Everytime I dial a phone number in Salesforce , google chrome asks for a permission . It is very annoying . Anyway I can get rid of this??

    11 replies

    New Participant
    March 10, 2020
    Using the registry entries below to create a .reg file, we deployed this to our sales team endpoints.  It brings the checkbox back, and after the first prompt, the SFDC click-to-dial is working as intended (well with RC phone instead of the new desktop app, but that's a separate topic...)

    Note: You can remove the reference to the new Edge Chromium if that's not relevant to your environment

    Windows Registry Editor Version 5.00    [HKEY_LOCAL_MACHINESOFTWAREPoliciesGoogleChrome]  "ExternalProtocolDialogShowAlwaysOpenCheckbox"=dword:00000001    [HKEY_LOCAL_MACHINESOFTWAREPoliciesMicrosoftEdge]  "ExternalProtocolDialogShowAlwaysOpenCheckbox"=dword:00000001