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The First Step
July 23, 2020
Question

Salesforce Integration with RingCentral Video

  • July 23, 2020
  • 3 replies
  • 1381 views

We are wanting to integrate into the opportunity process the ability to automatically create a RingCentral Video Meeting and add 1 or many recipients. From the app exchange app, this doesn't seem like a possibility. If anyone has achieved this or has any ideas on how to achieve this please let us know.

    3 replies

    The First Step
    July 24, 2020

    I can find following docs:

    https://support.ringcentral.com/s/article/8746?language=en_US

    "How to Schedule a Video Meeting on RingCentral for Salesforce" part, steps are given there.

    Hope that help

    The First Step
    July 24, 2020

    Anirban,

    Yes that is how a user can schedule a meeting but I am trying to do this with Flows and automation for the user so that we can automate creating meetings and adding invitees to the meeting.

    PhongVu
    Community Manager
    Community Manager
    July 24, 2020

    This type of non-programming question is better asked from RingCentral users community.