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The First Step
Jul 15, 2021 3:07 PM UTC
Question

Takes 3 minutes for app to open on PC,Takes 3 minutes for the RingCentral app to open

It is taking about 3 minutes for your app to open now on my PC. This is happening to other people in my office as well too. Why?

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It is now taking about 3 minutes for this app to open every morning on my PC. This is not just on my computer other people in my office are also having this same issue.

3 replies

Mary-Community_Moderator
Community Manager
Community Manager
Jul 15, 2021 5:39 PM UTC

Hi @Laurie Holste-Taylor, please uninstall/reinstall your app to ensure it is up to date. Let me know if it's still the same.

The First Step
Jul 15, 2021 5:49 PM UTC

In Desktop clear the temp folder and in mobile try clearing application cache and then try again.

laurie-1The First StepAuthor
The First Step
Jul 20, 2021 1:10 PM UTC

Where do I find the temp folder to clear it? I didn't see anything under settings?