question

888 James Padgett avatar image
888 James Padgett asked mary-community-moderator commented

Is there a way to have a call ring 3 phones in a ring group and then be sent to an IVR menu if no-one answers??

Customer would like phones to ring directly to their desks and then if nobody is there to answer they would like it to go to an IVR menu with option. I know I could set up an outgoing message and take an incoming message but they would like the phone system to send them to an auto-attendant if there is not staff to answer.

phone
1 comment
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Hi @888 James Padgett, this kind of setup is not possible in your phone system. You may submit a feature request about this. Go to https://ideas.ringcentral.com/. Thank you!

0 Likes 0 ·

0 Answers

Customer Spaces

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app