Beginning this morning, our users who used their Ring Central number for Microsoft MFA are no longer getting texts or calls from Microsoft for authentication. Is anyone else seeing this behavior?
Microsoft MFA Failing
Hi @John Heiter. Have you tried contacting Microsoft? If they say that the issue is not on their end, you may submit a ticket at https://support.ringcentral.com/new-case.html
im having the same problems did anything come of a support case for you?
Hey, @jonathan-howell we would encourage you to reach out to Support directly and provide a list of users affected so the Support team can further isolate the issue.
You can create a case HERE.
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