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The First Step
July 15, 2021
Question

Takes 3 minutes for app to open on PC,Takes 3 minutes for the RingCentral app to open

  • July 15, 2021
  • 3 replies
  • 690 views

It is taking about 3 minutes for your app to open now on my PC. This is happening to other people in my office as well too. Why?

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It is now taking about 3 minutes for this app to open every morning on my PC. This is not just on my computer other people in my office are also having this same issue.

3 replies

Mary-Community_Moderator
Community Manager
Community Manager
July 15, 2021

Hi @Laurie Holste-Taylor, please uninstall/reinstall your app to ensure it is up to date. Let me know if it's still the same.

The First Step
July 15, 2021

In Desktop clear the temp folder and in mobile try clearing application cache and then try again.

laurie-1The First StepAuthor
The First Step
July 20, 2021

Where do I find the temp folder to clear it? I didn't see anything under settings?