virtual background in RingCentral Meetings

Hi ANDERSON, 

The virtual background capability is available in RC Meetings! For more information and instructions, check out this KB article.

You're absolutely right!  Just needed to enable the feature, thank you!

Does anyone know if this virtual background feature was disabled?  I am on the most current version and I do not see the option on the menu as Jessica outlined.

I am not seeing the option to enable virtual background via the Mac RC Meeting application. Is it avail for Macs?

Hi Ben!

Yes, it is also available on Mac. Make sure that your app is updated. Go to Settings > Virtual Background.

Let me know if you have further questions.

I do not see it in Meetings>Settings>Video (attached).

You are currently on Video Settings. Next to Video settings, you will see Virtual Background. Please check these icons. 

Hmm, I dont have that....perhaps I need to enable it at Admin level?

As Admin, I have turned on Virtual Background in the admin portal and also doublechecked each user where Virtual Background is toggled on.  On my own portal though, I still don't see Virtual Background in order to add one.

Jessica, it's kind of misleading to say that RC Meetings has the same virtual background feature which Zoom has. RC Meetings requires a physical green screen in order to use the feature. Zoom installs a plug-in which disables the requirement so a physical green screen is not needed with Zoom. And if you don't have the green screen with RC, the experience is awful (flashing and strobing - it is worthless). So I respectfully disagree with the statement that RC Meetings has the feature. For most users, it is not practical - and with everyone working from home now, it's actually necessary. At our company, we really hope you escalate the priority of enabling it fully. Thanks.