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Is there a way to make the BLF key an auto answer intercom on Yealink T57W?

Some people in my office are moving workstations within the office. The work stations they are moving to do not currently have a phone hooked up. Can we just move their yealink desktop phones, or are there any changes that need to be made within the app?

I have completed everything else on the graduation requirements but the status page still shows Webhook Subscriptions as incomplete. I've made create, cancel and update requests to the subscriptions endpoint as shown below.The app client id is EpObcF5YSqmyUlZ-i4GM2ACould I get some help graduating to production?Thanks

I'm unable to exercise the webhook subscription. I made several calls to Get Subscriptions, Create and Delete.App Client Id: 8lCMF6G7SmiKwiwvTPLb5QPlease help me with how we ca

We have had RingCentral for 4-5 years. I would like a fresh set of eyes to review our settings and provide any ideas or corrections to what we are doing. We are a insurance agency in the Houston area with about 30 users.

I'd like the ability for inbound callers to select what language they'd like. Keeping in mind that for every language we have, the Emergency and General Greeting will need to be replicated, how many languages can I add?

I have set up a "free trial" account which we were immediately billed $657 for (thanks for that by the way). My question is, since we obviously didn't want the generic phone number they gave us and will need to port our current business phone number to this service, how do we change that number to be our primary business phone number and get rid of the one that was assigned to our account?

I have the Yealink T42S and when the phone rings the caller ID slowly scrolls DURING HOUR CALLS - MAIN CALLS before it ever shows any ID information. It scrolls so slowly that the call goes to VM before you can even see who's calling. Is there a way to disable the call types so we can see the ID before they hang up?

In Ringcentral MVP admin portal, under Phone system > Phones & Devices > User Phones I don't see an option to sort by Status column to see user phones that are online. The status filter only shows offline filter but not online filter. How can I get a list of all User Phones that are online? I also done have the option to click on the "Status column to sort.see screen shot below.

Every time an agent goes to a lunch break set the correct unavailable status, I have set the timeout of that code on 47 minutes but when the agents returns to the station the session has been log out after 40 minutes, the agent sets the correct lunch break status every time.

I checked the API documentation.https://developers.ringcentral.com/api-reference/Chats/listGlipGroupsIt marked API endpoints for user groups as deprecated. I want to get the list of members in a user group by the API.Is there an alternative endpoint to this? Or is there any other way I can get the groups of the users by API?

We are in the process of rolling out RingCentral phones to numerous locations in a primary care healthcare organization. The site with our pharmacy is still on the legacy analog phone system and our remote pharmacy location in another town is on RingCentral, this location is co-located with a medical and dental clinic that share a number. (the pharmacy has it's own phone number). Whenever the primary pharmacy location uses their analog phone to call the remote pharmacy number, the message alerts that the call cannot be completed as dialed. If the staff use their cell phones, the call goes through just fine to that remote pharmacy number. What is going on with this and how can I correct the configuration, settings, or something?

Good day everyone, the project on which i'm working wants to create a simple metrics dashboard per user, the idea is to obtain the talk time coming from a specific queue per each user and also the talk time for all calls received by the same user.I looked at the call logs endpoint and using the legs I can determine who was the user who answered the call from a queue. For the total talk time, i call the call logs but pointing to the user extension.The thing is that the call logs endpoint has a small rate limit, and i wanted to know if there's a better approach to handle this requirement

Hi! I'm having trouble with graduating my app.I can't exercise "Webhook Subscriptions" and "Call control" permissions.I'm using these permissions because i need to receive "Sip Data" in webhooks for Account Telephony Sessions Event.So far i made several calls toGet Subscription ListCreate SubscriptionCancel Subscriptionmethods, but looks like it's not enough to exercise "Webhook Subscriptions" permission.

hello , is there any hope ringcentral will adopt AV1 royalty free video coding format of AOMEDIA ? https://aomedia.org/

Hello,I am in the process of moving some common area phones into an internal call policy role only, but I am concerned that they will not be able to call outbound to 911 in an emergency.Does anyone know for sure that this option is still available while using this policy? I'd rather not have to test it to find out.

How do I add a standard signature to all outgoing text messages?

Hello, I am wondering exactly what a PBX user license is...Teams tells me it is under a "Microsoft Team Phone Standard" license but I have 3 of those licenses availiable and it seems to show that it isn't syncing over to Ring Centrals PBX cloud.Is this just a Ring Central License or is it for sure the Phone Standard License under teams?Any and all help would be appreciated.

Hello, I wanted to know it is possible for there to be a time stamp option when searching call logs. To replicate, got to https://service.ringcentral.co.uk/ then Reports>Call LogDetailed and then in the date picker, I can only select specific dates. If we had a report of calls dropping at a specific time of the day I cannot search them, for example all calls on the 17th of August 2022 at 14:30pm.Any help would be much appreciated.

I need to disable 2FA. How do I do that?

With my app, that is already promoted to Production environment, I have no problem sending SMSs to US Phones.However, when I try to use international phones, the API call fails, with this response:HTTP Status: 403 ForbiddenContent: { "errorCode" : "MSG-386", "message" : "The destination is disabled.", "errors" : [ { "errorCode" : "MSG-386", "message" : "The destination is disabled." } ]}In my account settings, the country related to the phone number is enabled.Any help would be appreciated!Thanks.Ignacio Alvarez

I am logged in to the admin portal. I am logged in to the support page. When I try to open a support ticket I get a message that I'm not logged in. WHen I enter my credentials again Isee Failed Login - 401

Received three voicemail messages from the same number (guest who would not be arriving as planned) so I know they actually left messages for us. All three are just clicking noises.

All my voicemails are saying this instead of letting me hear the actual voicemail, "To accept press one to send a voicemail press two to hear the phone number press three".

Is there an API to get the number of calls waiting in a call queue and also retrieve the longest call hold time that is waiting?