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How do I add an app to my RingCentral Cisco 8861 3PCC? I want to program keys for RSS and Weather. I was able to do this in my Cisco SPA525G2.

I am using the Ring Central Desktop App for Mac and an antivirus program. Now, my antivirus is reporting that Ring Central's desktop app is constantly using the microphone even though I have not placed or received a call.I am concerned as to why it would do this continually throughout the day.

I've been searching the docs and community for an answer to this without success. I'm thinking it must be somehow possible, and hoping someone here could provide an answer.I am using webhooks to post messages from an AWS lambda, which works great! I would like to send a message that contains potentially long (up to 256kb) snippets of code. I was hoping I could do that as an attachment, but didn't see any way to do this via webhooks. Then I tried to find out if it was possible to send a truncated code snippet in the post (up to 10000 chars). By code snippet I don't mean "[code]...[/code]" but the actual "code snippet" functionality that displays a different card.Is either attachment or code snippet at all possible via webhooks? If so, would I use the Adaptive Cards schema or the legacy schema?Thanks everyone!

I'm trying to forward a call out of a queue. The call forwarding application works in several ringCentral accounts except for the main customer it was built for.... it works in sandbox and production environments except one. My app has the Call Control permission, the call state is still in Setup when the forward is sent with the proper payload of extensionNumber.RingCentral returns operation not allowed / forbiddenForbidden error happens when the call is in an Answered state but I can't find a reason for the failure.body={"errors"=>[{"errorCode"=>"TAS-106", "message"=>"Operation is not allowed"}]}response_headers={"server"=>"nginx", "date"=>"Wed, 26 Jan 2022 05:05:37 GMT", "content-type"=>"application/json", "content-length"=>"123", "connection"=&g

So in the RC app we are testing the meeting function so we can get rid of our existing software. We created a meeting for the next day, and for some the meeting doesn't create. For some the meeting creates and shows online, but does not show in the RC app (desktop).The meetings are created through the RC desktop app, as that is what the staff is using. Trying to figure out why the meetings are not showing for 'within the next few days' on the schedule. Thoughts? Also when the invitations are created, why is it always UTC for the time? We have set our timezone.

I have two meetings scheduled but none of them appear. How can I fix this?

Cannot find compatible headsets for VVX 450

Our High Volume SMS app recently stopped working. It has worked for the last couple of years, but recently we get an error when we try to send a batch: "errorCode":"CMN-101","message":"Parameter [from] value is invalid." I get the same error when I try to send from the API documentation page. We have 5 numbers set up with A2PSmsSender to send from, they all used to work and now I cannot send from any of them. Seems something changed on the account, but I cannot figure out what.

I cannot change my status to available in desktop app or the mobile app. On the web it shows active though. Any ideas?

Checking to see if RC plans to increase the 200 participants limit in RC Video ?https://support.ringcentral.com/article/Try-RingCentral-Video.html?language=en_US

I'm super-admin for 50 Mac users.Safari is our default browser and works great for just about everything EXCEPT RingCentral.For example...• Doing simple admin tasks, or searching tech library I get endless spinning gears.• Simply using google to search for 'RingCentral Support' then click on result I get '"Bad RequestYour browser sent a request that this server could not understand.Size of a request header field exceeds server limit."Users need to know to cut over to Chrome for a better experience when using RingCentral. It is a support nightmare.Any advice on getting Safari to

Hello,We have been receiving email notification from no reply that one of our internal users is cancelling meeting. We verified that the email is coming from RC with our email security team but RC is saying it was not generated on their system. No meetings were cancelled and the internal user that supposedly cancelling the meetings is not even a participant of the meetings. Anyone experienced this before, its weird, i feel like RC is being spoofed.

Is there a way to stop the call notification from incoming calls from showing on the desk phone itself? I do not need to see who is calling on the phone itself also it covers up my soft key extensions.

we would like to provide a simple way for older folks who do not use high-tech devices to simply call in and maybe press 1 for "This weeks service, Press 2 for last week's service". we would put together a audio file to upload onto the auto-message for that specific phone number.Steve

Hi,I am using the Google Chrome Ext, and would like the Call Queue name to appear when calls come through as I have access to various call queues. However, on the Google Chrome App the call queue name does not appear, but it does on the desktop app. Is there a workaround for this?

What is the date when users will be auto switched to the new RC Video? I keep getting conflicting messages.

I am trying to clone tylerlong/permalink: URL proxy for RC platform media file (github.com) Which API permission maps to "View message store data, including SMS, fax, voicemail, etc."?My implementation client only has "Read Call Recording" and perhaps that is why it doesn't quite work.

I am using ring central API to make a call. I want to change from phone number while calling using API. I am passing fromPhoneNumber in array, But it still showing default CallerID CNAM to recipient.Code:$rcsdk = new RingCentralSDKSDK($credentials['clientId'], $credentials['clientSecret'], $credentials['server']);$platform = $rcsdk->platform();$platform->login($credentials['username'], $credentials['extension'], $credentials['password']);$resp = $platform->post("/account/~/extension/~/ring-out",array('from' => array('phoneNumber' => '+1xxxxxxxxxx'),'to' => array('phoneNumber' => $RECIPIENT),'playPrompt' => false));Is there a way so I can alter this code and display a different number for a caller?Thanks in advance

Dark theme disappeared with latest version (22.1.10.305 Web, 21.4.30.2576 Windows, dated 01-19-2022). Why and will it be back?

We have enabled the High volume SMS feature for sandbox and production numbers .as the result standard SMS feature was not working anymore for messages, so we need to switch back to low volume SMS feature, we rise a ticket about this issue on this portal"https://developers.ringcentral.com/support/create-case", and now the case was closed, standard SM

Still waiting for a response and fix to the SMS/texting issue. Can someone please provide an update?

Some users is not seeing their regular display names during meetings but as Guest.

Hello,The phone in question is the YeaLink T46S. Before I learned about the BLF fields, I populated contacts to 7 of the 10 buttons as a "Custom Key". Then when I learned about the Busy Lamp Fields under "presence", I set all 10 on my dekstop application, then my phone restarted and only the last three fields populated (the ones I had not previously set as a custom key).I cannot figure out how or why, but the original 7 will not populate.

Getting Invalid resource owner credentials error regularly after some time when using acesss tokens to authorize ringcentral user. We are getting the access tokens by authorizing using grant_type=password. And are reusing the same access tokens for the next 1 hr to make API calls and then re generate tokens.Using ringcentral java SDK version 1.4.0We are facing this with ringcentral production credentials@Phong Vu could you please help in finding the root cause?

Im using the webhook to get the SMS message when they arrive with event filter /restapi/v1.0/account/{accountId}/extension/{extensionId}/message-store/instant?type=SMSmy problem is reading the binary stream. Im hoping .. fingers crossed that someone can help with classic ASP code.. I know its not modern, but its what Im using. so I found this page online https://stackoverflow.com/questions/56304711/how-to-receive-a-webhook-in-asp-classicbut I get error 3001 on the line Stream.Write bytesDim lngBytesCount, post lngBytesCount = Request.TotalBytes post = BytesToStr(Request.BinaryRead(lngBytesCount)) Response.ContentType = "text/plain" Function BytesToStr(bytes) Dim Stream Set Stream = Server.CreateObject("Adodb.Stream") Stream.Type = 1 'adTypeBinary Stream.Open Stream.Write bytes Stream.Po