Community Announcements

Hi all! In case you missed it, here's the webinar for our Q2 release. Thanks RC University Team for getting this up so quickly :)

Hey Denverites!We're hosting our first in-person customer meetup at the RingCentral office in the Denver Tech Area :)Join us for some great conversation, free food & drinks, and collaboration.Below are the details, space is limited so please RSVP HERETheme: Innovation | How do you use RingCentral?When: June 13th from 4-6pmWhere: RingCentral's Denver Office - 8005 S Chester St #200, Centennial, CO 80112Agenda:4:00 PM Introductions and Mingling4:30 PM Meetup Kickoff4:45 PM Roundtable and Networking5:15 PM Product Discussion with Product Manager, Patrick Baird5:30 PM Network Operations Center (NOC) Tour

We are so excited to finally make available to our developer community the new home of our Developer Forums! Our new forums are designed specifically for developer communities, making it easier for developers to share code samples, to seek help from experts, and search past knowledge base articles to achieve our forums' primary objective: to connect developers to the answers they need as quickly as possible.Even though all of the community's content has been successfully migrated to our new site, our job is not done yet. We still have a few tasks before us in order to tidy up and get things exactly where we want them. Below are a few of the changes yet to come.Known Issues1. Redirects. Within the next 24 hours, we will begin redirecting users from the old site to the new one.2. Username cleanup. When migrating users, we created new usernames on behalf of our community members. These usernames have a number of random numbers appended to the end. It is our intention to remove the

Welcome to the new and future home of the RingCentral Developer Forums and Community. In an effort to better serve our developer community, especially as we continue to grow, we are moving to a new provider that specializes in developer support and community management: AnswerHub.Before we make the move however, we wanted to share a preview of the new system in the hopes the community will kick the tires a bit, and help us test it out. We want to hear from as many people as possible as we identify and work out any kinks in the system, as well as listen to the ideas and suggestions the community might have to help the community grow and prosper.To learn more about the preview and what to expect, read our announcement on our legacy forums provider. In the meantime, and since you are here -- please explore, post a question, and test things out. Any question you ask during the preview period will be preserved, so don’t hold back. The more you use the new system, the better we can mak

RingCentral Innovation team is interested in learning more about your usage of RingCentral Rooms.Today, you can use RingCentral Rooms in two primary ways:Start a scheduled meeting (planned previously by you or someone else)Start an ad-hoc (unplanned) meetingWe are interested in learning which of the two options you use most frequently.Thanks in advance for your feedback!Please share your feedback by clicking on the survey below:https://www.surveymonkey.com/r/HTT99ZS

Hey there!Make sure to register for the webinaryou are most interested in this week :)On April 23rd @ 10 am MST, the team will go over each of our apps and how they can help you streamline communications within your organization :) Register here!_____________________________________________________________Have you always been curious to learn the difference between Call Queues & Ring Groups? But only have time for a quick learning session? No worries! Join us on April 24th @ 12 pm MST. Register here!_____________________________________________________________New to being a RingCentral Admin? Already an Admin but want to learn more? Perfect! On April 25th @ 12 pm MST, the RCU team will be showing Admins some awesome tips and tricks :) Register here!

Hey, Friends!Our Customer Engagement team are planning a series of Virtual Meet-Ups in March in an effort to create a space for you to share your best practices and Business Line Objectives.Our team will be sharing the latest on RingCentral and how we can align to your objectives.If you are an admin/director level customer and work in the FinServ or Healthcare industries, wed love to hear what topics, specific to your industry, youd like to learn more about.Please share your topics below and well do our best to address them. Please note, because of the limited time, we may not be able to cover all your great ideas.Thanks!

Dante E (2/14/2019, 1:12:55 PM) joins the chat. after a few minutes, he asked a question and since I wasn't sure what he meant, I asked "What does that mean" and his response was "What school did you attend for sixth grade? " later he claimed that it was a security question. If this was a security question, I would say something like "before I can provide more information, I need to ask few security questions"... first of all, this was not part of the security questions. I take this as an insult. If Ring Central going to dominate this market, they need to build a better culture and focus on their core values. Ring central claims that their focus is "We drive progress, creativity, and accountability that create great outcomes for our customers."This was definitely not the outcome I was expecting. My problem was not solved and I was rudely insulted. Shame on you Ring Central for having reps like this.

Does RC have a dedicated place where planned software releases are announced for Glip, Phone and Meetings (and even the platforms)? Ideally a blog format (with RSS) that's purely from the product teams and not mixed in with the rest of the RC user community. Some examples below.I'm glad that there's a vibrant user community, and I can't wait to dive in, but I think it makes sense to have a bit of separation to make our admin jobs easier.GSuite Updates BlogCloudflare BlogUniFi Video BlogThanks

Hey Everyone! We've recently made an exciting change. As of today, success.ringcentral.com is now support.ringcentral.comOn the new site you will have access to:YOUR ACCOUNT Log in to see account information in one place. Quickly view cases, detailed system status, and billing information. LIVE CHAT The help you need is only a few clicks away. Just click "Ask RingCentral" to talk to a live support agent. SIMPLE NAVIGATION Our easier-to-use Knowledge Base has new product-specific support pages, guides, videos, and downloads. DYNAMIC CONTENT Stay up to date on top trending topics in the RingCentral Community and with the latest help articles. QUICK ANSWERS Finding what you need is easier than ever with our improved global search. P.S. Don't forget to update your bookmarks to support.ringcentral.com :)

Hello Everyone,We have important information to share regarding Apples upcoming Mac Mojave 10.14 operating system update.On September 24, 2018 Apple is releasing an update to its Mac operating system that will impact some functionality of the RingCentral Meetings solution for Mac. We are committed to resolving these issues promptly. Please review our Knowledge Base article for more details.In the meantime, remaining on a prior version of the Mac OS will ensure the best user experience with RingCentral Meetings.Should you have any questions, please click here to contact Global Support.

I know that I can compose a group text using the PC softphone. Great. But if someone else initiates a group text, I only see the person who initiated the conversation, not the whole group, so there is no way to reply to all. Am I doing something wrong? If this is a known issue, when will it be resolved. As more and more folks use texting for business instead of email it is becoming a severe problem.

Our Product Team periodically needs volunteers to participate in various BETA tests. If you are interested please click the Follow button at the top of this page. When we add a new sign-up form to this page, you'll get an email notification. Then, just return to this page and complete the sign-up form. We are currently accepting volunteers for those listed below.

How can I organize my Glip Team rooms?