News & Announcements

Please watch the video tutorial on how to self-register for TCR in the RingCentral Admin Portal!Video link: https://vimeo.com/800943217/8d31b26599

The TCR Self-Registration is now accessible in the Admin Portal. Please follow the instructions through the link below!https://support.ringcentral.com/article-v2/Setting-up-TCR-registration-assigning-numbers-to-SMS-campaigns.html?brand=RingCentral&product=MVP&language=en_US

Hi Everyone!The TCR Self-Registration is now accessible in the Admin Portal. Please follow the instructions through the link below!https://support.ringcentral.com/article-v2/Setting-up-TCR-registration-assigning-numbers-to-SMS-campaigns.html?brand=RingCentral&product=MVP&language=en_US

The Community team proudly presents the top contributors for this week. Know that we always appreciate your curiosity and the information you share!@Chandini Paterson, thanks so much for sharing your question! It’s

We are introducing this week's top contributors who actively participated in our Community. And to our 75 new members, welcome aboard! It's so great to have you with us!

One of the most viewed topics here in the Community is about hardware, which includes many questions about desk phones. We gathered Knowledge Base articles that will help point you in the right direction regarding your team’s deskphones. We have also shared some helpful articles on common issues that users often encounter.Here is a list of supported deskphones that are compatible with Ring

Here are our top contributors who made our Community more productive this week! As of today, our Community has a total of 67,194 members. Shout out to all of you! We are happy to have you here!@OK TAXI 101

We wouldn’t be a Community without our members– and we have some great contributors this week! Thank you to everyone who contributes in sharing their knowledge and expertise within our Customer and Developer communities.

We would like to acknowledge our Top 5 contributors who helped mix it up in both our User and Developer Communities! Your feedback, presence, and voice help other users and developers answer questions and build a great network of resources and information!

INNOVATION SERIES WEBINARJanuary 31 | 10:00 a.m. PTRegistration Link: https://go.ringcentral.com/ringcentral-customer-experience-feature-release-overview-Q1-2023-registration.html?BMID=UPSELLADOPTIONSALESWEBINAR&utm_source=Other&utm_entry=Customer%20Webinar

Please join us via the below thread for questions or concerns regarding TCR and Restrictions for Business SMS.https://community.ringcentral.com/articles/112228/questions-about-tcrrestrictions-for-business-sms-t.html

Today, 1/11/2022, our customers received an email about The Campaign Registry and new restrictions on business SMS traffic.

Hi everyone,Yes, there is currently a known outage impacting the app. When updates are available, they will be posted on https://status.ringcentral.com/.I know it's a

Hi everyone,Yes, there is currently a known outage impacting the app. When updates are available, they will be posted on https://status.ringcentral.com/. I know it's a rocky start to your Thursday morning, our engineering team is actively researching for the timeliest resolution. Here's hoping it's a quick fix, for all of us!

INNOVATION SERIES WEBINARRingCentral MVP: Feature Release Overview - Q4 2022December 5 | 10:00 AM PT - 1:00 PM ETJoin our Q4 release webinar — MVP edition — where we will take you through the latest RingCentral innovations that will help your organization benefit from simpler communications. We make it easy to set up, easy to use, and easy to manage.Registration link: https://go.ringcentral.com/ringcentral-mvp-feature-release-overview-q4-2022-registration.html?BMID=UPSELLADOPTIONSALESWEBINAR&utm_source=Other&utm_entry=Customer%20Webinar

I have been getting emails notifying me about questions. Normally in a site like this, one only received such notification if one started or commented on the question. I have done nothing like that, but I am getting notifications.Why?

Here is the webinar session scheduled for December.

When users encounter issues when sending or receiving SMS messages it may be a result of a misunderstanding about requirements, content policies, or limitations. Read below to learn more about what to check if you’re running into challenges with SMS.SMS Requirements

We know how frustrating it can be when you can’t remember your Account PIN. We want to make it easy for you to update your PIN and get back on track.

Learn more about the new features added to Engage Voice, Engage Digital, and Contact Center, which are focused on customer service for smarter experiences and deeper insights.Our Highlights:

Here is the webinar session scheduled for November.

RingCentral Webinar is a no-brainer way to run stress-free internal and external events for up to 10,000 attendees. It is an award-winning UCaaS app built on a modern architecture designed for future work. For RingCentral MVP customers, it means that there's no need for employees to learn another tool or context change. They can now use the same familiar app to run webinars, which dramatically simplifies and takes away the stress of setting up, hosting, and measuring events. Look and feel is just like RingCentral Video, so they can use what they're already used to!

Here is the webinar session scheduled for October.