News & Announcements

We wouldn’t be a Community without our members– and we have some great contributors this week! Thank you to everyone who contributes in sharing their knowledge and expertise within our Customer and Developer communities.

We would like to acknowledge our Top 5 contributors who helped mix it up in both our User and Developer Communities! Your feedback, presence, and voice help other users and developers answer questions and build a great network of resources and information!

INNOVATION SERIES WEBINARJanuary 31 | 10:00 a.m. PTRegistration Link: https://go.ringcentral.com/ringcentral-customer-experience-feature-release-overview-Q1-2023-registration.html?BMID=UPSELLADOPTIONSALESWEBINAR&utm_source=Other&utm_entry=Customer%20Webinar

Please join us via the below thread for questions or concerns regarding TCR and Restrictions for Business SMS.https://community.ringcentral.com/articles/112228/questions-about-tcrrestrictions-for-business-sms-t.html

Today, 1/11/2022, our customers received an email about The Campaign Registry and new restrictions on business SMS traffic.

Hi everyone,Yes, there is currently a known outage impacting the app. When updates are available, they will be posted on https://status.ringcentral.com/.I know it's a

Hi everyone,Yes, there is currently a known outage impacting the app. When updates are available, they will be posted on https://status.ringcentral.com/. I know it's a rocky start to your Thursday morning, our engineering team is actively researching for the timeliest resolution. Here's hoping it's a quick fix, for all of us!

INNOVATION SERIES WEBINARRingCentral MVP: Feature Release Overview - Q4 2022December 5 | 10:00 AM PT - 1:00 PM ETJoin our Q4 release webinar — MVP edition — where we will take you through the latest RingCentral innovations that will help your organization benefit from simpler communications. We make it easy to set up, easy to use, and easy to manage.Registration link: https://go.ringcentral.com/ringcentral-mvp-feature-release-overview-q4-2022-registration.html?BMID=UPSELLADOPTIONSALESWEBINAR&utm_source=Other&utm_entry=Customer%20Webinar

I have been getting emails notifying me about questions. Normally in a site like this, one only received such notification if one started or commented on the question. I have done nothing like that, but I am getting notifications.Why?

Here is the webinar session scheduled for December.

When users encounter issues when sending or receiving SMS messages it may be a result of a misunderstanding about requirements, content policies, or limitations. Read below to learn more about what to check if you’re running into challenges with SMS.SMS Requirements

We know how frustrating it can be when you can’t remember your Account PIN. We want to make it easy for you to update your PIN and get back on track.

Learn more about the new features added to Engage Voice, Engage Digital, and Contact Center, which are focused on customer service for smarter experiences and deeper insights.Our Highlights:

Here is the webinar session scheduled for November.

RingCentral Webinar is a no-brainer way to run stress-free internal and external events for up to 10,000 attendees. It is an award-winning UCaaS app built on a modern architecture designed for future work. For RingCentral MVP customers, it means that there's no need for employees to learn another tool or context change. They can now use the same familiar app to run webinars, which dramatically simplifies and takes away the stress of setting up, hosting, and measuring events. Look and feel is just like RingCentral Video, so they can use what they're already used to!

Here is the webinar session scheduled for October.

Join the upcoming webinar with our featured speakers from the Product Marketing Team to learn more about the additional video conferencing capabilities that help elevate your RingCentral phone system.WHAT: Innovation Series Webinar - Extend your phone system with video, meeting room software, and moreWHEN: September 20, 2022 @ 10:00 a.m PTYou may register now at https://go.ringcentral.com/extend-your-phone-system-with-video-meeting-room-software-and-more-registration.html?BMID=UPSELLADOPTIONNPSRSWEBINAR&utm_source=Other&utm_entry=Customer%20WebinarSee you there!

Ready to become a RingCentral product expert? If yes, it's your time to attend webinars that will let you learn more about managing your RingCentral system. You may also choose a learning path or watch recorded webinars.WHAT: Onboarding Webinar: Coffee Kickoff for Admin and UsersWHEN: August 26, 2022 @ 8:00 am PT | 11:00 am ETClick the link below to register.https://go.ringcentral.com/ringcentral-university-webinars.html?tab=tab2

Here are the webinar schedules for August!

Make sure to join us this Thursday on July 28th at 11AM PT to find out how you can integrate RingCentral and Zapier to start automating your workflows by connecting the apps your use daily. Register now and save your spot

The Community Team knows that each user has a preference when it comes to desk phones vs. soft phones. Soft phones are popular, but desk phones are reliable options while in the office. Thanks to the quick improvements of RingCentral’s VoIP communication systems, desk phones offer more features than ever and might be worth a second look!Based on our data, 50% of our customers purchase phon

Here are the webinar schedules for July!Registration link Other webinar : https://go.ringcentral.com/ringcentra

We know that many of you have been eager to see this feature implemented and it is now live! Check the link below for Product Marketing Manager, Ashima Bhatt’s blog about the Custom Fax Cover Sheet feature in RingCentral MVP.https://www.ringcentral.com/us/en/blog/introducing-custom-fax-cover-sheets/

Good morning,Please use this as a protest to whichever department thinks that popping up a window on users GUI 'for the next greatest thing!' was a smart idea.I've already fielded numerous calls/complaints/tickets from staff about, 'What is this Google add-in?!?' 'Why can't I get rid of it' ?!? - and it's only been less than an hour of staff being on-site.This latest pop-up, depending on the monitor settings - really doesn't show the little tiny grayish-whit