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Hi all. I am using the javascript SDK to retrieve a fax. I call the following:var uri = 'https://media.devtest.ringcentral.com/restapi/v1.0/account/296784004/extension/296784004/message-store/9609075004/content/9609075004'; // discovered via get all faxes APIvar resp = await platform.get(uri)I believe I have now received the binary of the fax image. How do I save that to a file?

I have been with Glip even before the merge and have asked several times can we set reminders for projects/task. Checking today to see if that feature ever came to life. I am really not happy with the new Glip because they have taken so many features away. Will there be an option to stay with the OLD version?

,Had to load this app at my contractor's request. Works fine when I'm off Bluetooth in my vehicle, however, when my truck picks up my Samsung S-10 it works until the app receives a call. Rings once, then disconnects. If I disable Bluetooth in my vehicle, it actually rings and then I'm able to connect back to my truck by re-enabling Bluetooth on the phone. I'm a tech support specialist and rely on this app to accept calls. Is there a fix to this other than disabling Bluetooth every time I step into my truck? Again, rings once, disconnects. I loose money every time that happens.

Is it possible to add something to the Fax itself that will be returned in the body or subject of the email confirmation? I need to put a unique identifier in it so that when I get the email confirmation I can match it up to the Fax record in our DB.

So I found where RCApp (windows desktop install) does its logging C:UsersmyloginIDAppDataLocalRingCentralRingCentralLogsCan that logging level be turned up? E.g. verbose level? Or is that type of debug logging not available in the RCApp??

Is there a way that an Advisor can say in his voicemail - "To speak to my Assistant, please press (and then either type the extension or press a number that automatically goes to said Assistant)? Giving the caller an option to leave a voicemail or switch over to the Assistant.,Is there a way an Advisor can say in his voicemail, "To reach my assistant, please press (and then say a number or an extension)? but not having his phone automatically forward to said assistant? Giving callers the option to leave a voicemail or talk to assistant instead.

How much idle time is it before the status changes from available to invisible? Can this time be changed or turned off?  I am missing customer calls when this happens

Is there any RingCentral API that allows SMS texting to be automated for RC users through an integration? If not, does anyone know if RingCentral is working on this? It would be awesome feature for RC business - to integrate with Office 365 or google calendar to send automated text messages as appointment reminders to customers.

We can create meetings successfully when using the main number/extension.But when indicating the Host ext id we are receiving the following error :{ "errorCode": "MET-106", "message": "Cannot create meeting. Reason : [Provider internal error]" }What does this mean ?This is the request :{ "host": { "id": "3045786020" }, "allowJoinBeforeHost": false, "startHostVideo": false, "startParticipantsVideo": false, "autoRecordType": "local", "topic": "Test", "meetingType": "Instant" }

I've been browsing around for a bit now and haven't been able to find an answer on this just yet. So to preface, our company sells and installs outdoor goods. For a while now we have just had the drivers call or text the customer when they are on their way, but now we're looking to find a way to automatically send that message to the customer without needing the installer to do anything. My question is, by using Ring Central's SMS API do they have a system in which automated messages can be sent to customers?

Scheduled Texting for all platform

Are there any manufactures of IP based Audio Door Entry Systems (Intercom System) that operate / integrate with Ring Central 

Executive and assistance are only to users in intercom group, versus dialing the code and extension, can a button be set to dial between them? using VVX 350 and VVX 450 device

So I've just created a WebHook. When I retrieve a list of subscriptions the hook is in there and has status "Active". But when I send SMS it doesn't being triggered. My server access logs are empty.What's the problem? . public $uri => string(103) "https://platform.devtest.ringcentral.com/restapi/v1.0/subscription/364ca852-8404-48c0-a636-ad79c3d223ef" public $id => string(36) "364ca852-8404-48c0-a636-ad79c3d223ef" public $creationTime => string(24) "2021-03-17T09:07:36.549Z" public $status => string(6) "Active" public $eventFilters => array(1) { [0] => string(82) "/restapi/v1.0/account/291360004/extension/291360004/message-store/instant?type=SMS" }public $expirationTime => string(24) "2031-03-15T09:07:36.549Z&quot

I use AWS lambda running node JS. In my service, I have established a subscription, but I receive no events whatsoever.this is the subscription:{ "uri": "https://platform.devtest.ringcentral.com/restapi/v1.0/subscription/eb55a123-1f0f-46c4-9c90-cbe8554616c7", "id": "eb55a123-1f0f-46c4-9c90-cbe8554616c7", "creationTime": "2020-07-08T20:18:12.960Z", "status": "Active", "eventFilters": [ "/restapi/v1.0/account/247984004/extension/247984004/message-store/instant?type=SMS" ], "expirationTime": "2020-07-15T20:18:12.960Z", "expiresIn": 538066, "deliveryMode": { "transportType": "WebHook", "encryption": false, "address": "https://api.dev.orangetheoryfitness.net/sms/v1/smsreply" } }Any help appreciated

Hi, i have implemented webhooks successfully and everything was working fine. I could subscribe, remove and fetch the current subscriptions from my api. This has been working for over 3 months. Now when i go to subscribe i get this error response.<head> <meta http-equiv="Content-Type" content="text/html;charset=ISO-8859-1"/> <title>Error 500 </title> </head> <body> <h2>HTTP ERROR: 500</h2> <p>Problem accessing /restapi/v1.0/subscription. Reason: <pre>    org.springframework.web.util.NestedServletException: Handler dispatch failed; nested exception is java.lang.NoSuchMethodError: com.google.common.net.HostAndPort.getHost()Ljava/lang/String;</pre></p> <hr /> </body> </html>I don't understand what to fix and i'm at a loss of where to dig because this was all working before.Im using the php backend framework and my code l

Please enable the whiteboard feature in RCV,Please enable the whiteboard feature in RCV

Incoming voice calls - SoundsVolume control 100%Select any sound, the volume is barely audibleWin 10 Pro, Soundblaster sound card The volume problem applies across all sound options (Monitor speaker, computer speaker)The volume on the going-out-of-support Phone app was very good

I found in the RC Phone app how to trigger a custom URL when a phone call is receivedWe have multiple users and an option for first available. I don't want a new browser page to pop up every time the phone rings, it is counter productive. I just want it to pop when the call is answered. How can I set this up?

Is there a way to bulk delete voicemails within the desktop RC app/portal and or via the mobile app? I don't see an edit feature, and one-by-one deletion is pretty inefficient. Thanks.

Hello, we have four different gmail accounts that we set up ring central meetings from. One of our gmail accounts has issues after we set up a meeting and try to send invitations to new google calendar guests. We then get the error message "Oops, we couldn't update event, please try again in a few minutes" It continues to do this for hours, then will let us invite a few people and then start again.,Hello, We have four different gmail accounts that we set up ring central meetings from. one of our Gmail accounts has issues after we set up a meeting and try to send invitations to new google calendar guests. We then get the error message "Oops, we couldn't update event, please try again in a few minutes",Hello, We have four different gmail accounts that we set up ring central meetings from. one of our Gmail accounts has issues after we set up a meeting and try to send invitations to new google calendar guests. We then get the error messag

Hello,I'm using Sending Fax Demo code and receiving an error while sending a fax.Error: 404 Not FoundHere is the code I am using.const RC = require('@ringcentral/sdk').SDK const http = require('https') RECIPIENT = '+17...13' RINGCENTRAL_CLIENTID = 'MY_ID' RINGCENTRAL_CLIENTSECRET = 'MY_SECRET' RINGCENTRAL_SERVER = 'https://platform.devtest.ringcentral.com' RINGCENTRAL_USERNAME = '+142...46' RINGCENTRAL_PASSWORD = 'MY_PASSWORD' RINGCENTRAL_EXTENSION = '101' var rcsdk = new RC( {server: RINGCENTRAL_SERVER, clientId: RINGCENTRAL_CLIENTID, clientSecret: RINGCENTRAL_CLIENTSECRET} ); var platform = rcsdk.platform(); platform.login( {username: RINGCENTRAL_USERNAME, password: RINGCENTRAL_PASSWORD, extension: RINGCENTRAL_EXTENSION} ) platform.on(platform.events.loginSuccess, function(e){ send_fax() }); async function send_fax() { var FormData = require('form-data')

Hello,Can one App have multiple notification subscriptions for multiple delivery addresses by running the subscription request setup again for each new address? This can occur when an application changes environments (test, UAT, Production, etc.)

A couple of weeks ago, I was successfully able to login to the sandbox softphone, but no longer.I get an error saying "Single Sign-on is not yet enabled for this user account. Please contact your company administrator."However, I *am* the administrator as far as I know, SSO doesn't appear to be enabled, and when I tried to contact support, they just said SSO can't be enabled for sandbox so sign in with my credentials (which I can't do because I'm blocked by the above message right after trying to sign in with my email address).Has anyone run into this, and is there a known way to fix?

I'm trying to build our first SMS app. Seams simple enough but I'm struggling with RingCentral returning error OAU-222 Account does not Exist seemingly at random. I will get an error OAU-222 Account does not Exist back from RC, and then suddenly the script will work, providing the updated access token and refresh token. I can run it a bunch more times, and it may or may not work. When it does, I get the access token and refresh see. When it doesn't I get this error. I work say it happens 25% of the time. I've had 100% success rate with sending SMS messages using the latest access token.Is this an artifact of the sandbox? Should I expect this in the production environment?