RingEX

Peeping sound for call recording too loud. Either we can lower the sound or mute the sound.

1. Canada2. Case ID: 07967367 is only one of them3. I continue to have issues with pharmacies not receiving my faxes despite a successful sent. I tested many today and called them each. They are the same pharmacies. I am able to receive faxes from them but they cannot receive mine. This has been going on for two years now. Ring Central has a responsibility to make its system compatible with all faxes. Some faxes (especially toll-free numbers) may have restrictions with receiving a fax only from certain area codes which makes me wonder whether my faxes are not being rerouted through a different area code. I know for a fact that at least once, the recipient stated that my fax came form a different area code. WHAT IS GOING ON?4. I have begged with the pharmacists to call their fax providers as Ring Central has been useless.5. I don't see the software version. I use a web-based version with the following copyright 1999 - 2019 RingCentral Intellectual Prop

A few of my users are having some troubles receiving faxes from certain parties.Some users can not receive a Fax from a party, but will have that Party send a Fax to another user and it will come through.I have tested this users account using all different types of Fax Protocols, and they all seem to work, but for some reason, this user can not receive faxes from these certain Parties.Does anyone have any insight as to why this is happening? I can not seem to figure this issue out.

Can a caller transfer out of my voice mail by dialing a co-worker's extension?Here's the scenario: I will be on vacation for a week. I want to set a Custom Answering Rule (Users > Call Handling & Forwarding > Advanced) that says for the week of X, send all calls to my VM. I get how to do this using the Date and/or Time rule to set a date range, etc.In my VM greeting I want to give callers the option to leave me a VM or to transfer out of my VM and reach a co-worker if they need help sooner than my return date. I want to say in my greeting, "I will be out of the office until X date and will return calls on that date. If you need immediate assistance, dial extension 1234 to reach the desk of [co-worker's name]."Our old Toshiba phone system did this without fail. Unfortunately, with the RingCentral system the ability to transfer out of VM by dialing the co-worker's extension doesn't work

We are a coffee shop and would like to verify an Apple ID account for our business iPads running POS. We enter our business phone number, have disabled auto attendance, and ring directly to a cell phone, but the verification call from Apple, does not ever ring thru, show in the call log, etc. Any ideas?

I don't want to received a notification on my email every time I receive a SMS on RingCentral. How can I remove this notification?

With an incoming call, instead of giving me the green dot for answer and red for reject, my phone makes me swipe, then enter the phone passcode, then I have to press ringcentral on the options on the phone. The other girl who uses it doesn't have to do that. She just presses the green dot and it gives her all the options for the call such as transfer. Please help. Thank you

Anyone else noticing Glip notices in their system logs on Macs?Apr 5 08:41:40 iMac-3093 Glip[496]: notify name "com.apple.system.powersources.timeremaining" has been registered 20 times - this may be a leak

US / no case #I want to be able to rewind, pause or fast-forward a voicemail when using the desk phone tolisten to voicemail messages. Currently you have to listen to the entire message again. I shouldn't have to listen to the entire voicemail multiple times in order to get the info I need because the person leaving the message spoke too fast, unclearly, etc. It's ridiculous that the phones don't have these options. This should be given HIGH Priority for implementation!

One Iphone RingCentral App user having difficulty with clarity of phone calls. Other users not having issue.

Account type: USThis is my first post here so please don't tear me apart if this has been asked/mentioned before (I couldn't find anything).I just discovered the RingMe feature and was wondering if it was possible to add the hyperlinked button to my Gmail signature. I found a few things on Google about inserting the image, then attaching the link TO the image but those are older articles and Gmail must no longer allow that since it doesn't work for me. I understand you can embed it into a website but I'd like to include it into my Gmail signature.Any help would be appreciated,Thanks!

How do i modify a play announcement so when my call que rings for a phone number 1 i want to hear incomming call from company 1. and when phone number 2 rings it says incomming call from company 2 ( with the company number being the name of the business they are trying to reach due to the fact that i have 3 companies all working in the same building with 1 phone per receptionist instead of having separate phones for seperate companies

When I have people fax to my number, how do I know it is a fax so I don't answer Then where do I go to find the faxes?

When did Ring Central decide to delete users archived sent items without notification? Does Ring Central not store in the cloud? I have used this product for several years and I could always review sent file documents and save them. All of my files are now gone.

I deleted a sent FAX in error this past Friday, Is there a way to recover it?

How do I find or reset the PIN on my desktop unit?

U.S. Account. We are no longer in our office and strictly work remotely. Can I eliminate the desk phones and use Ringcentral strictly from the ios app? How do I go about that?

Looks like the RingCentral Phone app for Android has been removed from the PlayStore. RingCentral still has links to download on their website, but the URL isn't returning anything from Google. Is this planned or a hiccup? Phones with the software previously installed are OK, but new phones can't download the app.https://support.ringcentral.com/download.html?language=en_UShttps://play.google.com/store/apps/details?id=com.ringcentral.android

Yesterday I updated my iPhone to iOS 10 and now I am unable to make calls over my carrier (T-Mobile's) network. The error that shows on my ring central app states that VoIP calling is unavailable. This feature worked fine before the update to iOS 10. I am not interested in using my Wifi network as the call quality degrades significantly. At this point, it seems the only option is to use the ring out feature which is very buggy at best. Is anyone having this issue? Any advice to help sort this out would be greatly appreciated. My gut tells me this is an iOS issue that will need to be resolved with a ring central app update.

When I have Voip calling enablde and it is hooked to wifi I often lose the connection and the app starts making weird noises. This is five feet from my router with an excellent signal. Sometimes the app rings when I am out and about and sometimes it doesn't. It is looking like I am going to need to carry a second phone so I can put the same voicemail I have on Ring Central on the cell phone because I am missing calls. Texts come through fine. I really don't want two cell phones, but I also sell real estate and that is the voicemail on my personal cell phone which would confuse my boarding kennel clients. Ring Central does nto always go to voicemail before the cell phopne does and I have had this happen in the past. Also, Ring Central will put voicemails long ago deleted back on the app if you sign out and sign back in. Is there a way to stop that? Note: This conversation was created from a

Is it possible to control what domains you are able to instant message / collaborate with? In our organization, some users we would want with the ability to message with people "outside" of our company(other RC users), and some users should only be able to communicate with people "inside" our company. Is this in the roadmap?

I've been on Ringcentral for six months and like the system, but am receiving robo calls both at the office, and at home that are of a nature, so persistent and repetitive that are unfortunately, going to force me to drop the system if there is no way to fix this:I receive REPEAT robocalls about every 5 minutes, starting around 7pm and running all night. One is from "SIP VICIOUS" and the other is from "888070xxxyyyzzz" (and similar numbers - this has been going on for months). Sometimes during that daytime when i'm at the office.The whole purpose of this system is to provide a higher quality phone system for our customers and potential customers to call in on. But this unrestricted, constant repetitive robo calla ctivity basically, renders our RingCentral phone system deployment worthless to us.I've called into to tech support several times on this. I have blocked calls without calling party

I work for a medical practice and we create a lot of .pdf files that we use to fax between various facilities , but the 20mb file limitation makes it cumbersome. Will this always be the size limitation with RingCentral?

I was speaking with a product manager from RingCentral about a month ago and they mentioned a "Super App" for desktop that would include meetings integration and make the phone portion of the application much smoother like RC Phone. Spoke with the account manager yesterday and she said that was not happening/ it was only for mobile. Has anyone else heard about this "Super App" being for desktop or was I mistaken?

I am unable to send an e-fax, with attachment and include a cover page. I consulted in "messenger" with an IT specialist. Through trouble shooting we found that I could not send my attachment AND a cover page at the same time. IT suggested I post this to the "community" board.