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I am using a Pixel 6 pro and I can not get the app to work on Bluetooth. My bluetooth works on calls and everything else, but when I use the ring central app bluetooth is not on option. I can only take call on the phone speakers.

My company would like to send an SMS to users automatically based on an event that would trigger the text. 1.) Would we be able to use our company number(Or any number) to send the message instead of the one assigned in production? I noticed that there is a "from" field in the API, but just wanted to make sure. 2.) Does RingCentral keep track of Phone Numbers that have Opted-in SMS

Is there a way to run monthly Performance Reports for only weekdays? The data in the report include weekends when we are closed so the data does not accurately reflect our call volume or efficiency.

I am trying to Rename participants who join my RC Video and I am not able to. I was able to do this when using RC Meeting very easily. Sometimes a person dials in and I want to put up their name instead of their number, or there are two people who sign in as Jack and I want to add a last initial to differentiate, etc.

I want to test the conference call functionality in ringcentral WebPhone Demo. can you please tell me the steps of this

I want to test the conference call functionality in ringcentral WebPhone Demo. can you please tell me the steps of this

We're currently in the process of setting up our new RingCentral phone integration with Salesforce. I can't seem to get the RingCentral Salesforce integration app's click-to-dial feature to call numbers with extensions. Our old system required commas in-between the phone number and extension to create a brief pause. EX. (333)333-4444,,55555Does RingCentral's Salesforce app allow for this type of auto dialing of extensions?

I'm trying to set up a Holiday template for Call Queues but there is no Custom rules section like there is in the regular call queues settings. I can make a Call Handling template the way I would like where I can set the days and the announcement I want but I want to do the same for Call Queues without having to go to each call queue and setting the holidays.

In versiones 6.25 and 6.25.1 we are not able to list any existing SMS for the account and also cannot write new SMS.SMS history looks empty, but we already have a lot SMS created from or received in the RingCentral desktop app:Also, we are not able to send messages from Salesforce app because there is not an input to write and neither the 'Send' button

Sometimes plus sign to send fax disappear on iPad.

I login in RingCentral WebPhone Demo https://ringcentral.github.io/ringcentral-web-phone/than I Received a call from partyA and after that I click on start conference button to start conference call and I also make call to another caller partyB then pop up get open and I again click on start conference button but my conference call not start please tell me the correct steps to test the conference call functionality on demo app

Hi, I know it is possible to add Phone Numbers to the Inventory via the API but is it possible to add a Phone Number to the account as a "substitute caller IDs/forwarded number" via the API?In Service, these are added via the "Add substitute caller IDs/forwarded numbers" link but there is a max of 20 per upload. I have several thousand to add so hoping to automate.

Hey,I'm trying to send an SMS through APIs but It respond with "Message status: SendingFailed", Although I've followed everything mentioned in the guide

Hey,I've a RingCentral account on the desktop app with a phone number and contacts attached, I wanted to start using the developer section for this account. Any idea how do I can connect both accounts or extend one, also is there any extra cost as I want to only send SMS messages through developer things?

How can I create a user that has the ability to check voicemails and view call logs of all users that belong to a site?

I am looking to setup what I would consider a simple partial call automation on incoming calls to our main company number. To put it simply, Monday-Friday from 8:00AM to 5:00PM when our secretary is online (not in DND) all calls will be handled manually by her (i.e. my current setup). I just want to add when she is offline (Lunch, Vacation Day, Sick day, etc) and on DND then the main line calls will go through 1 level of automation. So when she is offline any incoming callers hear "Welcome, press 1 for Customer Support, 2 for Technical, 3 for All other calls, or 4 for the company directory". We already have the call groups setup and working when the secretary vets the call she manually forwards the call to the appropriate group (Customer Support or Technical). All I want to do is know how to setup when she is on DND and the incoming caller hears the automation option and can choose to go to the groups by choosing 1, 2, 3, or Directory. I cannot see where to set this up

We host electronic health records and want to fetch inbound faxes for multiple RC clinic clients via a schedule job. I am all confused over the terminology and the right approach. From the developer console, we have the Client ID and secret along with JWT. Is that belong to our application? Based on what I read, it seems we should use the JWT authentication for each of our client, does that means each client login on their own account, launch their developer console and somehow get the JWT token to us? When the getting start page stated Client ID, is it our app client ID or the client account Client ID?If someone can guide us on the roadmap, we would really appreciate it. We want to transition our clients from faxage.com to RC.

Im trying to port out my RingCentral to number to a different carrier. They keep telling the zip code is whats make the port not going through. The zipcode is what I have on my RingCentral number but the carrier keeps rejecting. I can not afford to lose my ringcentral number.

Want to be able to call out in the app and my cell phone ring app via the main line, blocked from doing so

I have a call queue set up for sales calls that rings simultaneously to all our sales people. In the past month, the sales people are able to push the send to voicemail button from their app and the caller goes to their personal voicemail. Thus one sales person would be able to take all the sales leads by sending all the calls to his voicemail instead of letting it ring for another sales person to answer. Is there a way to disable the Send to Voicemail button?

We are reviewing the Call Streaming feature located here: https://developers.ringcentral.com/engage/voice/guide/workforce/call-streaming/getting-startedIs this available or related to call monitoring? We have call monitoring setup and need to have live transcriptions.

We are developing an application in Python and need to connect to a manually provisioned phone in RingCentral. We've been searching for a library that's compatible with RingCentrals requirements.Is there a Python library that RingCentral recommends/uses for VOIP/TLS?

Hello,We are using this endpoint to list all devices in the account: /restapi/v1.0/account/~/extension/~/deviceWe find our test device, and have used the Device ID to make outbound calls. However, another phone has been set up for testing, and that phone does not show up when we list devices. The user has shown they have installed the same phone app.Thanks,George

Hi, I have been tasked with implementing Click2Call within ServiceNow to use our RingCentral phone application. Having studied the various ways to do this, using the RingCentral SDK library appears to fulfill all our requirements. However, I cannot see anywhere how I can install this SDK in ServiceNow. Anybody know?

Dear RingCentral Support Team/Community Members,For one of our application, we are using RingCentral Api to develop Send SMS feature. Weve followed steps as per RingCentral help documentation to generate OAuth token to send sms. We are NOT able to identify root cause why following api returns 400 error?Can you please help us to sort out this issue? Please refer following snaps that weve tried to retrieve oAuth token.Thanks in advance!!