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Hello, we have an after hours line set up to send a notification via email and SMS when someone leaves a voicemail. This works most of the time, though in some cases we do not receive an SMS notification. We're sure that everything is set properly on our end though we don't know why the issue keeps occurring. Any help would be appreciated!

Can anybody tell me, how can I implement number masking using ring central when two people call each other.

On behalf of Partner, they wanted to know if there is a way on the portal to send bill notif to all their admins. TIA.

Hi, I used the Toll Free SMS App. After I sent some SMS, in the report, I got some that were not delivered and it gave me different error codes. Where can I find these codes definitions?SMS-CAR-400SMS-CAR-411SMS-CAR-431SMS-CAR-500

What api we can use to get city and the area code?We want to build a test application which fetch the details from ring central apis

Generally what we have seen is the contact are based on each user's or extension. So if one user have personal contact other extension cannot able to view it.What about if the user want to share their personal contact with another user.There is no personal contact in admin level. Is there any way to share extension contact with other extension people from company levels?

When an employee leaves the company, we often need to forward their calls to another manager for at least a month. How do we do this, while still deactivating the terminated employees' access to RC? I changed their passwords, but it won't log them out automatically from their mobile RC app, so they technically can still message, etc.

Is there a way to circumvent being able to send a group text message to more than 10 people?

How do I get RingCentral Meeting to remember username and password on a Mac ?

Is this possible to restrict a user to use the number assigned to them only for Fax and disable the calling feature?We want to restrict the call operation from certain users

I received a notice today when I went to login saying that RingCentral didn't recognize my device. Even though it is the same device I have been using for a year. The sent a code which I entered and received the following message "Sorry, we can't recognize the device. Please use other device or browser and try again. " I am, and always have, used chrome. I tried multiple times same response. I was able to login using edge, but when I went to send support a message they said I wasn't logged in and sent me to a log in page. I entered my credentials and received a message "authentication error".Anyone have any ideas?

How can a BT Customer can upgrade or subscribe with this Integration?

I can make out going calls and receive voicemails but the phone does not ring for incoming calls.

Hi, we try to authenticate through Authorization Code Flow and we get the error OAU-222 when calling the following request and using the required parameters and authenticate with HTTP Basic scheme using the client ID and client secret as login and password, correspondingly .POST /restapi/oauth/token code=<the_authorization_code_i_get>&grant_type=authorization_code&redirect_uri=<my_redirect_url>We have a developer account and sandbox account and have created the app. We call the API to get the authorization code, we log in with our sandbox user and get the code correctly. However, when we call the token request to get the access token I get the error.This is the response we get:{    "error": "invalid_grant",    "errors": [        {            "errorCode": "OAU-222",            "message": "Account does not exist"        }    ],    "error_description": "Account does not exist"}Is

- I need create child task inside another task but I cannot find api for this- Please give me solution about this !

What is the process to subscribe ringcentral service notification?If there is a service interruption and any outage I want to be notified by an SMS.What is the way I can subscribe?

Not sure what I'm doing wrong this time, trying to add extension 1158 to automatic call recording, when running the script below I receive: ringcentral.http.api_exception.ApiException: Parameter [addedExtensions] value is invalid.But the documentation tells me to use "addedExtensions"? I get the same error if I try to use "updatedExtensions"?Specific API call I'm following: Office API Reference | RingCentral DevelopersaccountId = '~' body = { 'addedExtensions': { 'extensionNumber': 1158, 'callDirection': 'Outbound' }, # 'updatedExtensions': { # 'extensionNumber': 1158, # 'callDirection': 'Outbound' # }, # 'removedExtensions': { # 'extensionNumber': 1158, # 'callDirection': 'Outbound' # } } r = platform.post(f'/restapi/v1.0/account/{accountId}/call-recording/bulk-assign', body)A

can the monthly invoice be downloaded as a CSV file?

How do I make a meeting invitation?

The scheduling for custom rules currently only appears to handle weekly and one-shot events. I've got a recurring meeting that I'd like to not have to reschedule manually every month (2nd Wednesday of each month).

We just recently acquired a firm and we would like to have the old office phone number get forwarded to their new line at a different location. How can we go about doing this? This would also be temporary, maybe a year.Not tech savy, and the tech support left me confused. Please be specific

Is it possible to send a file through the chat in RC Video? Zoom has a button to upload a file next to the message window, but don't see anywhere in the chat window...

Can we schedule SMS to be sent to custom contact list ? If so,please guide through the open available options

Feature request:Presense for RingCentral Unified App

How do I change the settings for our receptionist to answer the incoming phone call live during office hours instead of it going the leave a message prompt?