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Is there a way to remove a user or groupcall queue from the corporate directory that you can pull up on the phone?

When using the intercom feature it simply beeps or tones once and then connects. Is there a way to control the alert tone? Change it to a more noticeable alert?

We have our entire database of leads exported from our system and imported into RingCentral, but we've hit 10000 and it's not letting me add any more. Please allow more.

Currently I am using a Viking PA-30 PA system connect to 3 Analog speakers. Is it possible to connect RC VOIP to broadcast via the Viking PA-30 PA Speakers? Any interface I need or extn to act as the broadcaster to the PA Speakers? Thanks for suggestions.

Hi all, Very new to RC, We just activated our acct last week, Right now I'm just testing some of the functionality before rolling it out to the company.Could someone suggest some key video tutorials that I can provide to the end users for their adoption of the product. For now we'll only be using PCs and mobile phones. No desk phone.Thanks, Mike

I would like to log different informtion for Sales vs Customer Service calls in the Ring Central for Salesforce app. I have created the two Softphone Layouts. I navigate to the apex/AdminUI url to customize the fields. I don't see how I can change Log Customization by Softphone Layout.

About 3 weeks ago, the RC Phone on my Android began automatically logging me after after a couple of hours due to inactivity. We have now had a 2nd phone in our organization which began automatically logging the user off which began last week. So far we have had no reports of iPhone automatically logging users out. Any ideas?

I have the latest RingCentral app version installed on my iPhone (20.3.35.71264). There is no longer an option to disable mobile integration. When I get an incoming call on my business line, I want it to ring on my RingCentral app; I do not want the RingCentral calls to appear on my mobile phone's call logs. There is also no longer an option to disable data VoIP calling.I have AT&T Call Protect installed on my iPhone and have set it up where all unknow callers that are not in my contact list to go directly to voice mail. So now, when I get incoming calls through my RingCentral business line, they're also going to my voice mail without giving me the opportunity to answer the calls on my cell. How can I make this work?

I am using the new RC app on my iphone. When I am on my iphone line and my business line with RC rings I need to be able to reject the call and send them an automated text with a message of my choosing. How can I do this? Thanks

How do I remove a user and assign to another user who is not yet in the system?

You can add custom Emojis to chat with, you can also select an Emoji to appear next to your name and status.How do you add a custom emoji for your name and status?Edit:Yes. I know that. But what I want to do is use a CUSTOM Emoji for my Status. See below. This is available in messaging, but how do I get a custom emoji for my status instead?

I can send SMS using python works nice, but can't seem to receive. Is this even allowed>

Hi, i would like to have a sound notification for my fax transmission app, if a fax submitted take long time or if it fail, I need to be notified.Is that possible? can it be implemented?Thank you

I believe I've found a major bug in Ring Central Webinar when connecting with an iPhone. Here are the steps to reproduce...1. Make sure you have both Ring Central Meetings and the Zoom App installed on your iPhone.2. Build a new webinar that doesn't require registration. Copy the Hyperlink so you can join the webinar from your iphone.3. Start the webinar and try to use the link on your iPhone. It opens the FREAKING Zoom app instead of the Ring Central app and gives an error code.-This isn't a problem for Webinars where the attendees need to register ahead of time.-When I remove the Zoom app it works fine and opens Ring Central like it should.

On a particular user extension, there is a custom recording set for the annoucement that is played before a call is accepted on a non-ringcentral number (A mobile number for example).I want to switch this back to the default announcement. But I cannot find this anywhere. Does anyone know where this is stored?

Can I disable the public park on my RingCentral Phone? I know this an old app but I have to use it for the integration with eAgent. Please let me know. I don't want the staff to accidentally park the call there since we will not be using the park feature at all. Thank you

We were looking for a feature where there will be auto response or reply as acknowledgement. Can we set that here? Any plugins?

I have 13 Yealink T48S phones. I would like to program the hotkeys to either intercom or page other phones Yealink T48S phones in the office. While the phone supports this when I set it up manually on the phone, Ringcentral provisioning does not, and reboots/overwrites the phone hotkeys.

Please include Jabra Evolve 80 in the upcoming remote call control release. Almost all Jabra Evolve products are named on the supported device list -- except Jabra Evolve 80. Specifically, since moving to RingCentral, my Jabra Evolve 80 Headset is not fully functional. I can't accept, or end calls using Evolve Link (the hockey puck.) Thank you

If we have 2-3 different extension, what is the best api call to get the name and details of all the available extension?For example, if 2 extension are there 101 and 103, where 101 belong to john and 103 to peter, what api call will give all these details?Can be done with node js? Any reference?

Want to schedule and update meetings in Outlook with meeting url generating and invite others to join from Outlook.Since new with Ringcentral, any guidance on how to use that and generate the url with all configuration? Do I need to install any software of Ringcentral for that?

Is there no way to find out who attended your webinar of those who pre-registered?

Is it possible through the API to get a list of available park locations, or is it always *801 - *899

I recorded a meeting in ringcentral meetings. How do I send that recording to someone who could not attend?

In the RingCentral App, there is a setting under Notifications and Sounds => Email Notifications => Direct Messages => Receive email notifications for direct messages. The setting is enabled, but does not actually send the emails for received/sent direct messages. This function would be extremely beneficial to our firm, as all internal communication must be retained for compliance purposes. We use an email retention service, so the email notifications for direct messaging would allow us to properly retain direct messages, and allow the entire firm to utilize the great direct messaging system in the RingCentral App.