Developer Platform, APIs, & Integrations

We are on a process to create a small web application which will call ringcentral api behind the ui. We want to set the user presence status from the app.Which api shall I call to set the presence status of a user?

I am struggling to meet graduation requirements while trying to get an app for ringcentral embeddedAPP Client ID: op5v-1TQQHi0CYQ2IK2Y0AI followed the https://github.com/ringcentral/ringcentral-embeddable/blob/master/docs/config-client-id-and-secret.md#graduation-for-your-ringcentral-app steps but they seem out of date. As it took quite a bit of poking to get some additional items like recordings.I will note that the graduations requirements page is taking 3-5 hours to update that makes this workflow very very challenging.

Want to retrieve all the assigned role of a user and display in our web app and change it from there.Which api should we call behind?

Hi,I'm trying to apply for graduation but I'm having troubles with three endpoints:- telephony/sessions- extention/call-log- telephony/sessions/parties/rejectI have three calls to telephony/sessions/parties/reject and telephony/sessions but not sure which action is triggering those two.And seems like I have more than 5 hits to extention/call-log but for some reaons is still marked as not done:Can someone help? I will really appreciate it!Thanks upfront!

Some staff are not listening to voice mail messages, as a Super Admin, can I download or listen to the messages?When I try to, I need the User password to do so.

If there are multiple extensions apart from main line, how to configure all the extensions so that those can make outbound calls outside RC numbers and extensions?

I want to stop email notification everytime I receive an email.

With RingCentral apis which api can be called for modifying existing greetings with a custom greetings?

When a user is added manually via the web gui, the 'Conference' tab is shown on the User page under 'Phones & Numbers':When a user is added via the API with 'Create Extension' or 'Update Extension', the 'Conference' tab is not there:I've also tried calling the 'Update User Conferencing Settings' API and it returns a successful 200, but the 'Conference' tab still does not show up in the gui. Is there someway to make that tab appear in the gui when importing users via the API?Thank you!

How to block all outgoing/outbound calls for a particular extension?RingCentral supports call restriction on particular extension

Is there any docs or link available regarding RingCentral integration with QQ Catalyst?

I am using following URL to get prepresence details./restapi/v1.0/account/~/presence?detailedTelephonyState=true&sipData=trueThanks,

Needed information on Zoho integration with RingCentral.Any good resources or link?

I'm trying to modify the 'hidden' field with Update Extension API and I cannot get the value to change. I see the behavior when using the API in my app as well as via the 'try it out' button on the web page. Is there some other requirement to get this field to update? An example use case is the user shows up in the company directory but we want to change hidden to 'true' from 'false'. The API response returns a 200 but the field value does not change.

Hello, I am trying to get my App into production and I believe it meets the requirements. I have made numerous API calls over the 2 days and it still won't give me the option to get it into production.It's the % of errors that is holding things up but the stats look good over the last 2 days.

Want to receive text message using python.Any example available?

How can the email notification content change?Any email template available

can use RC video APIs in node.js sdk but can't login in python module (error:Invalid resource owner credentials). what to do I am using same credentials?Python:from ringcentral import SDK sdk = SDK('zxxxxxxxxxxxxxw', 'Dcdxxxxxxxxxxxxxxxxxxxxx', 'https://platform.ringcentral.com')platform = sdk.platform()platform.login('harsh.tilwani@leadsquared.com', 100, 'xxxxxxxxx')res = platform.get('/rcvideo/v1/history/meetings')print(res.json())node:const SDK = require("@ringcentral/sdk").SDK; RINGCENTRAL_CLIENTID = "zxxxxxxxxxxxxw";RINGCENTRAL_CLIENTSECRET = "Dcdxxxxxxxxxxxxxxxxxxxxxxxxfw";RINGCENTRAL_SERVER = "  https://platform.ringcentral.com"; RINGCENTRAL_USERNAME = "harsh.tilwani@leadsquared.com";RINGCENTRAL_PASSWORD = "xxxxxxxxx";RINGCENTRAL_EXTENSION = 100; var rcsdk = new SDK({    server: RINGCENTRAL_SERVER,    clientId: RINGCENTRAL_CLIENTID,    clientSecret: RINGCENTRAL_CLIENT

New here. Want to explore fax fro php.Pls suggest good link to start with and also samples

I cant submit my application for approval as im getting retirements not met. However when i look at the analytics everything is nice and dandy. i dont see what its still asking me to all api endpoints connected when they already are.i checked on the last 24 hours end points requests and they are also all good.fax endpoint has 8 200 requestsauthorize endpoint has 7 302 requests.so what am i missing here?

I have made an application which fetches the chats info to build an analytics on the no of messages send and received.The user authorizing application has super admin permissions.Steps:Fetch all chats by restapi/v1.0/glip/chatsFetch all messages for individual chats by: restapi/v1.0/glip/chats/chatid/postsBut while fetching one chat's post I get this message:{ "errors": [ { "errorCode": "CHT-012", "message": "The requester must be team member." } ] }Why am I getting this error ? Are there any limitations in a way that could restrict super admin to access all the endpoints(including chat posts) ?

The active-calls API has a type field and the only options are Voice and Fax. I am missing calls that are voIP. Is there a way to retrieve these calls with this API?

Can I use my VOIP Phone to call through my custom app?

Hi,I asked some of my users (new members of staff) to gain access to the Ring Central University to learn about our telephony system. They came back to me and said they couldn't log in because they got an error message that says: 'Sorry, you currently don't have permission to access this service'.I worked out that if I changed their role to 'Super admin' (which is effectively full platform access) then they could access the University.Obviously I do not want to give my standard users full platform access but is that right? Has anyone else had that issue or am I missing something?Any help would be greatly appreciated.

Our company is implementing software that can notify us via text message. The software is asking for the carrier for the numbers that we want to receive the text messages. I want to have send the notifications to our Ring Central #s. To do that I need know the carrier that can be used to send messages to a RingCentral #s - just like what is explained in this RingCentral help bubble I am attaching.