Video, Meetings, Webinar, Rooms, & RingCentral Events

How do I see the myself (host) and the other attendees while screen sharing

Need to be able to edit the email template, not just add stuff. Is there a master template for everyone? There is too much information in there and I need to be able to edit the whole message.

I checked with RingCentral support and discovered RingCentral -- on the unified platform -- has no way to save the chat transcript. This is a feature available in Zoom. There is an ellipsis next to the chat window that, when clicked, has a Save Chat option. Please add this to the RingCentral Video meetings.

We are using RingCentral for voice/phone purposes only and have disabled messaging/meeting options. However, users are still presented with the Join Meeting option upon signing in. How can I disable/remove this?

Hi everyone,This post is in relation to case #10628750We use RingCentral Meetings to collaborate with customers for our business. We host the meeting from the RingCentral Meetings Windows PC app, and then customers can join from whichever device they have accessible to them using either RingCentral Meetings or Zoom. However, since Monday April 20th (the same day an update for the RingCentral Meetings was released), our iPad and Android device users have received an error when signing in to our meeting from their Zoom mobile apps and are unable to join our meetings. This error has never occurred for us before April 20th, but is now consistently occuring with all of our mobile device users attempting to join our meeting using the Zoom Cloud Meetings app.The error reads "The meeting has a problem. (Error code: 100060302). Our customers get this error or the error "The meeting ID is not valid", even with our vali

A seemingly random collection of our users are having problems starting meetings, joining them, and even scheduling from the new GLIP app. A red warning box appears and says that something happened on the RingCentral side. Is anyone else having this problem?

virtual meetings

Scheduling a meeting in Ring Central Desktop App....see error message above

How many video conferencing participants can you have on the Large meeting package?On the standard I know it is 4

When joining a meeting, I cannot add image for my virtual background. When I click on add image, it will direct to select picture from my saved pictures on my computer but when I open a folder where my pictures are saved, it's empty hence cannot select a picture. I used to add pictured from my previous laptop (asus) and now I'm using a Dell laptop.

When I send out an invite to a RingCentral meeting, there is an URL in the invite. When the user (or I) click the URL to start/join the meeting, it launches using the RingCentral Meetings app. I would prefer it launch via the RingCentral (unified client) app, as that app has more features when in a meeting (such as virtual background). How do we accomplish this?

Hello,we schedule meetings directly from Google Calendar using the Integrated Feature (See screenshot)Like :THE PROBLEM IS THAT IF WE SCHEDULE A MEETING let's say onMeeting Creation DateAPRIL 15th at 8.02 AMMeeting TimeAPRIL 16th at 10.00 AMThe issue is that the system display to all the Attendee the "Creation Date" confusing everybody to see if they are actually going in the right meeting!it's an Issue !

When I do a video conference call on my android phone or IPad, I can only see 4 people at a time. I have to swipe to see other people. How do I see more people at a time?

how long is a zoom meeting through ring central?

How do I set up a meeting to not show participant names & turn off everyones video before they log in?

Hi new to ring central, scheduled ring central meeting ...all good...where do i find the host ID when joining as the host

I asked my account manager how many people can join a Meetings session and got told that in audio up to a 1000 people could join.I trained my entire team on how to use Meetings and after that we found out that your software has a problem and it does not let more than 4 period.Is there going to be a fix for this issue soon?

Hello! We are using RingCentral video conf for an interview. It will be with multiple (7) employees who are remote. Is is best for 1 person to keep the mtg open and then others join during their schedule time slot? Also, I assume the candidate doesn't need RingCentral to join, right? Or do they need to download the app? thank you!

The feature request for file transfer via meetings says 'implemented' - can anyone tell me why the chat rep told me that wasn't an available feature? Am I missing something?Account type - USNo case number

US based company. Use RingCentral to communicate with team and for trainings. During the presentation, we attempted to screen-share a video with audio. The participants were unable to hear the audio at there respective locations. This is feature is available with Zoom why is it not available with RingCentral? Being able to screen share audio is a necessary feature for our organization. community upvote requested. ringcentral high priority request.

I will be having a videoconference with several people (possibly 50) but I don't want 50 little faces on the screen as no one will see them. Can you put in a "speaker view" option or something so we can only see the face of the person who happens to be talking at the moment? Right now I understand there is nothing like this????????

Is there any way to get My Video to use an aspect ratio of 4:3 when using HD?Here's a video showing the issue:https://youtu.be/n5kkvlHQnKQI did some web searches and this camera is popular for streamers, so the answers I saw were frequently about how to do this with OBS. It appears that it's just a software setting and has nothing to do with hardware.macOS 10.15.1 (19B88)RingCentral Meetings version: 19.4.151912.1206Webcam: Logitch HD Pro Webcam C920

Our Ringcentral Meetings has been experiencing major lag during the meetings. I have submitted tickets as well as reached out to our contact manager with no help as of now.

When I schedule a recurring meeting using the Outlook plug-in, it shows in the RingCentral Meetings App. However, when I change a single occurrence, that occurrence does not integrate to the App. I cannot start the meeting from the App. I must start the meeting from Outlook.Service Plan: RingCentral Office Premium 300 lines US, 100 lines UK, federated account (500+ extensions)We are a leading manufacturer of photonics technology.

Account type (U.S., Canada, UK, AT&T, Telus, BT) - U.S.Related case number (if applicable) - n/aDetailed description of problem: 1) Can hosts export a list of participants' names after the meeting? if not, is there a workaround to capture participant names? 2) Can a host force a participant to enter their first and last name and email at login?Previous troubleshooting steps taken - searched knowledge baseSoftware version - ?Number of Users affected - 1000-3000