RingEX: Phone, SMS, & Fax

Hi team, I'm not receiving any codes for telegram messanger activation, some others were able to get a code, but my ring central account is not receiving any. Please help.

Whenever I import my client contact list to the Ringcentral App for iPhone, it changes my client's dates of birth, or any other important dates I've saved for them. Like, if their date of birth is July 4, 1976, the Ringcentral App will change it to July 3, 1976. How do I fix this?

I've already done this using Zapier, but I'm trying to find a more direct way without having to pay for an outside app like Zapier.

Can I program any buttons on a Yealink T46s to speed dial external phone numbers. So far can only see how with extensions.

We have noticed that it can be frustrating and cause less that ideal customer experiences when members of a call queue are on annual leave or off sick but have left their accept call queue status to on. This causes calls to our IT Helpdesk for admin accounts to manually override this status.Is it not possible for the RingCentral platform to know when a user is logged in or not. The behaviour would then be that if a user is not logged in on mobile or desktop that their call queues availability should be set to do not accept call queues. Once a user is logged in it should automatically set them to accept call queue calls.

I am trying to find out who owns a RingCentral number that is being used by one of our clients. The number was set up under the previous provider for this client, but that provider is no longer in business. I do not do anything with development. Who could I contact to start an investigation to track down who this belongs to? What information would I possibly need to provide, as I don't have much to go on except the number and who is currently using it.Ultimately I would like to move it to the customer's account.

I've searched and searched but don't see an option in settings for sent faxes to also be emailed to me. I get a text when fax is successfully sent so I don't understand why it couldn't also notify via email along with the actual fax sent. I see there is an extension to save sent faxes to my cloud storage, but that compromises privacy so would like a different option. This is a big problem especially for the price I pay.

Hi there, we have 5 retail stores across the country and are expanding quickly. I just signed up for a Ring Central 800 number and would love for it to forward the call to the closest location based on caller id. Or if a customer could enter their zip code, it could forward based on that. Is this an option with RC or through a 3rd party?

I'm writing up training material for our office on using the RingCentral mobile app. I know people will ask what the difference is between Message and Text. I can't find any information that explains the difference. Anyone know?

We recently moved to the RingCentral App (Video) from RingCentral Meetings. We have a handful of users who have installed the RingCentral App successfully (logged in to the app, no issues) but every time they click a link to join a meeting, the RingCentral App downloader kicks off and starts downloading the app again. I have reset the browser settings and changed the default to IE11, Chrome and Edge all with the same result.

I am new to Ring Central migrating from Avaya. We heavily use "3-4 bridged appearances" on phones at truck terminals. Is there a similar feature/button that can do the same on RC? ty

Our company has a number of deployed laptops that have various combinations of the older "RingCentral Classic", "RingCentral Phone" and "RingCentral Meetings" apps on them. I found the PowerShell script that can cleanly uninstall all of them -- which is great!:https://support.ringcentral.com/app/admin/desktop-web/powershell-scripts-uninstall-ringcentral-mvp-apps-classic-windows-system.htmlBut the next challenge is, I want to load the new "unified" desktop client on all of these machines right after that script finishes.We're using Microsoft InTune, so I can build a custom win32 package containing a version of this PowerShell script with an additional command at the end to launch a bundled copy of the latest RingCentral unified client. But I keep running into problems because this PowerShell script doing the uninstallation is doing so under the "system" account (essentially an administrator-rights account). But the RingCentral client

US Account - Is there a way using Ring Central to schedule text messages to send at a future date and time?  We would like to schedule text messages to go out over the weekend when we're not in the office.  Thank you!

Ring Central should consider adding a feature where you can receive MMS messages on the desktop. Also, a feature where an automated message will be sent out when you receive a message automatically.

I had addressed this in the past. We needed the system to send out automated text messages on user extensions as part of a way to automate an IVR option where the customer can request to have a text message dispatched to them with a customized url link to access certain information of the internet. For a short time we had to use mobile devices attached to those IVR extensions. Those devices were set to drive mode to dispatch the texts. We came across another service that does this and are temporarily using them to automate the texts. Its cheaper than using mobile devices and I dont have to keep those phones active and constantly plugged in. Here is the service we are now using for text backs. Are you guys planning anything like this? With the issues that the new interface has been having and lack of this feature, we may be looking to move. You can review this feature on their website... https://phonewagon.com/automatically-send-text-messages/ I really like Ringcentral. Upgrades to admi

Is there a way for RC to send an afterhours automatic message when someone texts?

It would be very useful for the Voicemail to Text to transcribe the entire voicemail to text and deliver the entire transcription, rather than simply the first minute or so of the recording where the rest of the voicemail must be listened to.

I'd like to follow up the feature request of mass-texting. Instead of copy and pasting one phone number at a time from a spreadsheet; is there a way where you can choose multiple cells on the Excel and paste it to Ring Central App to mass text?

I have a new user using RC Phone Windows app. When she receives the call and attempts to transfer the "Warm Transfer" option is grayed out. She seems to be the only user experiencing this issue. Is there a setting that controls this?

Hi guys, can anyone pls tell me where to find the button to click for choosing an option where it says "accept all calls or do not accept calls" when the app upgraded I couldn't find where it was placed.. Thanks in advance for the answers!

Is there any way to automatically divert an incoming call to voicemail when I'm on another call? I saw some others asking the same thing, but the answer was to select 'Busy' or 'Do not disturb' when on another call. This isn't always practical and it is easy to forget to select 'Available' after the call. I just want RingCentral to recognise when I'm on another call and to automatically divert any other calls that come in. There must be a way to do it.....Thanks.

More than 10 recipients in a group text on the RingCentral app.And I need it as a group SMS text. For all participants to be able to respond in that group messages

The company I'm porting my number FROM into RC does not have a pin. What do I do there?Also, I have a new number from RC, do I have my old company do a call forward from my real number to this new RC number so I don't miss any phone calls while the port is happening?

HUD is only showing "Anonymous" and the extension instead of the employee name. How do I get it to show the names again?See below:

Please re-enable the playback variable speed feature with the new ring central platform. Previously, you could listen to a meeting at 1x, 1.5x and 2.0x speeds. This is time-saving, when meetings are 2.5 hours long.