RingEX: Phone, SMS, & Fax

some customers get a continuous busy signal or a simple message that the call cannot be completed at this time.

I have a Polycom VVX410 with 12 presence buttons on the display. I can program 100 prescense buttons in the Web Portal and the first 12 show up on the phone. How do you get to the rest of the ones on the phone that were programmed into the web portal? Kinda seems worthless to put more into the web portal?

can I use obi 2 port with ring central? can I keep my landline phone number (which is used by comcast on their voip) can I keep my business number (magic jack but I think I own it)

We are looking to mount a physical wallboard (smart TV) and wanted to know what that would look like - is it literally needing another ID that logs in to display that data daily - or does RC allow for an external link for a dashboard so it can be see/shared/accessed on a smart TV?Also any tips on resolution/best practices?

If you are looking for a phone number with a specific area code but it is not available, there is a reason. Some area codes have been completely exhausted. Meaning that there are no longer any available phone numbers with that area code. Why is that? They are currently owned, and have been for years, by another individual. An example of an exhausted area code is 303 in Colorado and 212 in New York.If you are finding yourself in this situation, please select a phone number in a newly created area code for your preferred location.Now, on the rare occasion that someone gives up a phone number with an exhausted area code, this number is placed in quarantine for a certain amount of time (this is a precaution in case this action was accidental - this way the owner can retrieve their phone number). Once the number has been released from quarantine, it is now available for purchase. You are always welcome to see if there is a phone number in your preferred area code by creating a case. Si

Our team is concerned that not every fax is being completely sent as a result of two medical providers calling to inform us that some faxes we've sent are missing pages (e.g. a 5 page sent fax is only sending 4 pages).With our previous fax service, we had a common issue where certain images, or files with certain contrast and page coverage, would cause the fax to fail completely. It seems like those same files, when sent through RingCentral, send and produce a confirmation but not all pages are being received. Most of the time, it's a photo of a legal document with poor lighting that causes these issues. It's as if the shading/shadows on the document bug the system out.All faxes that we send out are well under 20 MB and are always PDFs.We use RingCentral Desktop (GLIP) for all of our faxing.The problem is that we regularly use our fax confirmations during the litigation of client matters (we're a small plaintiff law firm). We're afraid that the faxes we send aren&#3

Customers receive an error when calling our business. I have had multiple customers that have reported that they tried to call but the call would not go through and they received an error message. We have no idea how many calls we have missed from customers that have moved on.

This is for US account. I'm using the desktop app.I'm trying to use Ringout to call another user - I used his direct line. I got the call, pressed 1, then the call drops. Then from my desktop app, it says:Call status error.Generic error.Am I doing something wrong here? I tried disabling the "press 1" option, but it didn't work either.Thanks!

When I dial a number I get a window with 3 fields. Phone number I'm calling. My location which says custom number as the only option and then Custom number where my number is placed. Then I hit the call button and I get a status window with the following... Call status: cannot reach. Caller Status: Generic Error. Callee Status: Generic Error. Nothing happens and the window shifts back to the dial buttons.

Hello, I need to have my messages kept longer, how can I do that?

Yealink T48S phones go offline intermittantly. Any Ideas?

How to set default photo profile if i'm not registered but have access to RingCentral only by link?

Account type (U.S RC Office)A brief description of the business : InLife Claims Helping individuals and businesses recover unclaimed money is our primary goal!A high level description of the product or feature being requested: Glip SMS on Android as its not available for sending SMS that is not included on our contact. And no option on the Play Store to update the AppA typical use case scenario explaining how your business would use the featureBenefit of such feature: Easiest way to check it regardless if outside the company especially checking important messages outside office hoursNumber of Users and/or Digital Lines: 7

I see 467 Items that were sent to Ring Central since November of 2019. What has Ring Central done to answer these questions and how do we all get those answers?

A few months ago I switched from a Galaxy S7+ to my new Galaxy S10+ and immediately was experiencing problems with the Ring Central App. I can make and receive calls fine, and everyone comes through fine, but everyone on the other end is experiencing a lot of breaking up and in and out sound. I am told with each and every call that people cannot hear me. The network is still AT&T and I had no problems with the S7+. Using Wifi does not fix anything either. This is for work and is starting to greatly impact our business.Any help in finally resolving this would be appreciated.

I think we all want the capability that the RC Phone HUD has on our desktop to work on our cell phones but since it doesn't, has anyone found a work around to be able to identify and pickup calls going to a specific ext?Example: I need to make sure when I'm on my lunch break that I can answer incoming calls to our CEO.I have tried:- adding my cell phone to his user call handling, but this simply rings my phone when his rings and I can't distinguis the difference between a personal call to my cell, or a call coming in to him.- i have the ring central app on my phone, so whenever an incoming call comes into my extension, it shows its from ring central, i want this to happen when a call comes into him.- i setup a que - being mindful of the above ^^ i tried creating a que to ring .. and named the que CEO .. but i don't know how to trigger this que without an IVR, but i don't want users to have to deal with IVR, i just want it to ring, and me be able to pickup from my ce

After an Android update my RC phone app would only connect to my Bluetooth headphones when receiving a call. I uninstalled the app and logged in. Now I can;t answer or make calls and have them connect to my headphones. My native app still works fine.

I receive calls but then a heavy machinery sound plays over soon after clicking (1) to answer the call, and cannot connect or talk, as I can hear only that heavy noice, if they leave voice mail; only that sound is recorded. This is happening for the last 9 months. Receiving calls directly or through the app does not matter. Pls advice any one? Called weebly tech support 3 times. They cud not solve the problem yet.

We are having an issue, with the headphones on out going calls they work fine but on incoming calls they wont work thru the headphones only thru ring central and computer speakers

New Ring App (Issue)1. Account Type = US2. No case number (it was closed by rep)3. Description (can not receive more than 1 call at time on App, 2nd call goes voicemail)4. Called Support5. Ring Central App Version 20.1.20.0.0706. Only 1 User (me)==== Details ==== (when calls are forward from work phone to mobile using Ring App)I have my calls from my work phone in my office forwarded to my mobile (using the new ring central app).So I am on my mobile phone talking to a client that was forwarded over from my work phone. A 2nd person calls my work phone but since I am already on a call, instead of my mobile phone ringing, it sends the 2nd caller to voicemail.On the old Ring central application, my mobile would at least ring giving me the option to take that call. Now if I am on the phone, it just sends it directly to vociemail, my mobile does not even ring.Maybe I have settings wrong on the new app? I did call support, they told me this feature is not available yet though on the new app a

We are a US based account having issues with a number we've ported to Ring Central.The porting process was very smooth, easy, and successful, now that the number has been ported we faced an issue, that even though when we dial out the Caller ID is our ported number, when somebody else, not from our company, is dialing this number, they're being routed to the old phone that we ported the number from.Anybody had ever such an experience or would know how to resolve this?This is affecting a huge amount of clients that are unable to reach us.

I am having trouble getting my cell to hook up through my bluetooth in the car using Android Auto when using the RingCentral app. It works fine any other time. When I transfer my desk phone to my cell it will does not see the car to hook into the speakers. Any ideas?

Is there anyway to add a "Group/Mass Texting option" ... Example: Sending a text message blast to several cell phone numbers at once. Similar to TextUs.

I'm trying to see if I am able to not have phone service through my internet subscriber and have RingCentral only

can filesharing be restricted to one person only?on integrations administration > file sharing >manage > tick upload from computer/ mobile = It will enable all users to do this .is there a such only specific users can do this?thanks