RingEX: Phone, SMS, & Fax

need to get a rc phone app that's compatible with android 4.4.2

How do I send a fax to a fax number ?

I want to start a three-way call on the softphone, which I know how to do, but then I want to split the calls. I can't figure this out. Any suggestions? The RingCentral softphone page states you can do this. "

My calls have been programed to ring on my cell phone, now that I have my Polycom phone I want the calls to ring there and not my cell phone, how do I change this?

Is there any way to only overflow calls to another queue during certain defined hours of the day?

Is the To reply using the RingCentral app. click here in the text message email notification actually to allow you to reply to the text message or is it designed just to take you to the RingCentral website to download the softphone app?

Everyone in my organization is complaining of this issue. With the ring central mobile app on our cell phones, whenever our phones connect to our cars Bluetooth, a call starts on our bluetooth to no one. It shows our own name and number, but that's it. I've been unable to find anything here for other people having this issue. Is this a known issue and is there a fix for it?

I have a US account. Related case number is 08805264. I have had two chats and two phone conversations with RingCentral folks trying to resolve this. I have tried multiple versions of the app including 10.3.1 and 11.0.2, and perhaps others. Previously when using RingCentral phone on my PC running Windows 10, I could initiate a call by typing the phone number and then pressing enter twice. I did not need to move my hand to the mouse. Now, I cannot initiate the call without having to jump to the mouse and click. Functionality has been lost with the "upgrades". And even though I went back and downloaded an old version, I must still initiate with a mouse click. It seems like a small thing, but when you are making many phone calls each day, it is really troublesome. How can I get back that functionality?

I'll be in Europe for a couple of weeks and want to make sure that I can make and receive calls to/from the United States and also text to/from the United States over wifi in the same manner that I do at home. Is that how it works?

Phones are cutting out frequently the past few days is anyone else having this issue. We reset our modem, firewall , and switch, all our phones and it is still happening!!!

It would be nice that once an extension is built and activated it would appear in every other users contacts tab, so messages and other info could be sent to people in house much easier without having to import lists from outside programs or having to add them into the personal contacts section since you can't forward messages to company contacts only to personal contact lists.

I noticed Germany is no longer on the list of numbers for CONFERENCE CALLS. Are there plans of bring that number back? We need a number there !!!!

Does RingCentral support Panasonic KX-TPA60 cordless phones? Also, does RingCentral support Polycom desktop phones? Thanks very much

I have been noticing for some time on almost every call through my mobile app (the new one) on WiFi that calls drop out for about 5 seconds at a time. I am pretty sure the other party still hears me, but I don't hear them and sometimes I hear the RingCentral progress tone that plays when an outbound call is trying to be established. This happens on my home and work and other Wifi networks so I don't think the issue is with the network. I also don't have this problem with other voip services I use or the desktop/glip app on my laptop.I have kept the app up to date and it happened on my iPhone 6s as well as my new XS.It is getting so bad I avoid using the mobile app for important calls. I am curious if anyone else is having this trouble.I think my next troubleshooting step is to use the old mobile app for a while to see if it shows the same problem or not. If it does not then feel like the issue is with the newer

Since we moved offices (same building - next door), my RingCentral phone has been getting constant and repeated phantom calls from the same number that shows "3=3..." in the Call Display. My assistant has also had weird calls like this in the past, so just wondering what these are and why do we get them if they don't have meaningful caller ID's? And how do we stop them!? We are in Canada.

We have been dealing with an odd issue with our RingCentral Services. Specifically, when our users are making outbound calls our callback number or Caller ID shows as that specific user's Direct Number. We have checked all of the settings in our online portal and the Desktop app but we are still having the issue. Our case has been escalated to tier 2 but they have mentioned this is normal since the main number is essentially just a spoofed number. Is anyone else dealing with a similar issue?

We started using Glip app across our organization 2 weeks back and noticed that for any of us using it on our mobile devices that we are not receiving push notifications. Yes we have push notifications enabled, yet we don't receive when the app is inactive (closed).

Multiple users as my company have reported that when they've begun to type a message into the RingCentral desktop app - if another message comes in - the contents of the typing window get erased. I am not experiencing this in Version: 19.01.2 (E. 2.01) / Build: 624 (rev. 771473b), but another user is. Also occurring in Version 19.048 (E. 2.0.14) / Build: 922 (rev. 74530b7). It's been reported with the web version also.

how do I fix this?

Desktop app "calling unavailable" and "temporarily unable to reach ringcentral services" while Chrome app works Description:I've been having issues connecting with ringcentral desktop app since this morning I was unable to do a single call through the desktop app, even after reinstalling, deactivating firewall, restarting my modem, resetting my computer and much more troubleshooting the desktop app is still disconnected and unusable however I still can use the ringcentral for google with no issue for some reason.after reinstalling, purging data, connecting to a data hotspot and doing everything possible under the sun it just suddenly started working all of the sudden, just posting this to see if anyone else has experienced this before.

How do you change the new fax notification tone on a desk top phone? It make a loud, horrible & disturbing noise that is not a ring tone.

Our receptionist uses a headset and people walk up and start talking to her while she is on the phone listening to a caller. Is there some type of device that can show that she is on the phone so this doesnt happen?

We got a new computer, I don't know what the IT guy loaded but it looks totally different and we can not use this version at all. How do we compose a fax, scan the fax and send the fax? We are totally lost, we want the old version back.

Recieving faxes

Have a section on the admin portal to view video meetings made by the users on the account.