Video, Meetings, Webinar, Rooms, & RingCentral Events

Very frustrated.... Can someone please explain to be about recurring meetings in new RC Video?In old RC Meetings, there were clear directions: ""When - Select the date, time and duration of your Meeting (local, device time zone).Recurring meeting - Tick box if you would like a recurring meeting (i.e. the meeting ID will be persistent for the recurring meetings)."In new RC Video, there is no "tick box" for recurring meetings. What are we supposed to do?Say, for example, we have a committee meeting that does a video conference once a week on Wednesdays at 10:30 a.m. We want to have one video conference ID that all members have and can use to join this standing meeting. We do not want to make a new meeting ID each week. We do not want to "use up" any one person's personal meeting ID for this group meeting.Where are the clear instructions on how to create an ID that will remain active week to week? Do we need to take special steps? Will a meeting crea

Already tried reinstalling the (desktop) app. Camera works with Microsoft Teams without issue.

Is anyone having issues where Ring Central meetings established through the Gmail Calendar Extension are not populating with the correct time in the Ring Central Meetings desktop application?

When I schedule a meeting with "Meeting Info" option and copy the info and paste it into an email, the meeting date and time is not included in that information and it is not added to the list of scheduled meetings. Which apparently has been an issue for over a year, according to other posts.

Starting this morning, we are experiencing an issue with Ring central meeting. It allows us to start it, but after a few seconds of loading, it automatically closes and says 'This meeting is over. You cannot join now'. All of my coworkers are having the same issue right now. Is this a system-wide issue?

The removal of keyboard and mouse control in the latest Ring Central meeting app is having a big impact. Can we get an update on when this feature will be put back in the app?Thanks.

I currently do the following with success: Set up RC Meetings for two outside-of-my-org parties to connect using RC Meetings. Without waiting rooms, no host required, etc, This works fine. I never attend these meetings.I just noticed I scheduled two of these meetings at the same time (four oustide parties in 2 concurrent meetings) this week. I will attend neither meeting. Each meeting room is unique. What will happen?

With the migration to the new RingCentral video platform (formally the RingCentral Meeting App) you are no longer able to rename participants as the host. This is a fatal flaw for my company, as we have many board meetings per week (20+ persons) with outside participants, many who just phone in- and now you can not easily identify the speaker.Anyone suggest a better platform at this point, because unless fixed this straw breaks the camel's back.

My ring central is saying that i am in a meeting, but i am not logged into any meetings. anytime i i try to start a new meeting, it makes me end the "current" meeting, but i cannot locate this meeting. any recommendations? t

There is a way to enlarge the small windows that appear when I share my screen?I'm using RingCental Video Meeting windows desktop appThanks

I'm a G-suite user (email,calendar etc are all in Google) trying to integrate my Google calendar with the controller in RingCentral rooms. It previously worked for over a year on a user's individual google account, but they're gone. I'm using KB8837, and I've followed all the steps.I'm the adminI created the resource in Gsuite as a videoconferenceI added the calendar resource to my individual account.I've added it to the meetings/rooms in RingCentralHowever, when I sign into the controller, it says there are no meetings scheduled. Can anyone help?

Need to share a video during a meeting and need the participants see the video AND HEAR THE AUDIO. RingCentral Video does not appear to have this option. How do I get participants to hear the computer sound?

I'm looking for the ability to share a video with sound in a video meeting. I can share the application window, but there's no option to share any audio on that screen that comes up to select the window, nor can I find anywhere else in settings or preferences that address the audio selection to be "internal source" as stated in this answer: https://community.ringcentral.com/questions/29241/ringcentral-meetings-screen-share-audio-request.htmlI also cannot see a Basics and Advanced tab, as pictured here: https://support.ringcentral.com/article/8256.html

Does RingCentral adjust breaks and lunches when meetings are added?

I facilitate meetings in RingCentral daily and use breakout rooms as part of the session. I have new participants in almost every session. Everything works fine most of the time, but...This week, two of my participants had some difficulty with RingCentral’s breakout rooms this week. Typically, when I close the breakout rooms, the participants get 60 seconds to return to the main room before they are “kicked out”. However, these two people (and only these two) do not get the option and warning time. As soon as I hit Close All Rooms, they are immediately sent back to the main room. Everyone else is allowed to stay in the breakouts for the 60 seconds remaining.We tried to check their settings and mine to see if we could determine the issue, but can’t seem to find anything that would make it one way for them (no warning) and the other way for the rest of the participants (60 seconds warning time).Have you heard of this issue?

I would like to share multiple screens to my audience during a meeting.

I was advised the ability to select and share multiple screens is not available in the new RC Video app. This feature is essential for attendees and hosts in todays virtual environment!Previously we could select up-arrow+Shift to select multiple screens so we could easily move back and forth between documents. Now you have to select/share/stop share/select/share every time you need to movie between windows - EXTREMELY confusing for the attendees and the host.What is the status of this feature? It should be a high priority.

I sometimes host guided meditations meetings for members of my group and would like to be able to set 2 different passwords for the same meeting. The reason for this is that we have paying members that join using one password, which stays the same for each meeting. However, we would like to offer occasional access to the same guided meditation meeting to non-paying members as a trial for whom we'd like to have a different password (both to track who joins under that password and to ensure that they don't have access to the meditation group meeting all the time). I'm not sure if I explained that properly. As I understand it, this is not possible at this time but it would be great if it could be in the future.

Hi guys,I have a problem in which the teacher closed the breakout room, I automatically out without any asking or notification, even I checked "ask me to confirm when I leave a meeting" in the general tab. Do you know how to fix this issue?

How do I enable my Profile Picture to display in RC Meetings when my Video is turned off...as opposed to the Default image?

When recording, is there an option to NOT include profile pictures and avatars? The recording of 2 hours we have is perfect but then when finished compiling from RC we have this strip of the people in the call and it ruined 2 hours of recording because it blocks part of the page.

Would it be possible to disable the "active speaker highlight" function during a multi-participant meeting? I'm speaking of the blue glowing border & slight zoom that occurs whenever RCV detects a person speaking. The feedback I'm getting from my staff is that this is extremely distracting, and they'd prefer it to not exist at all. Thanks!

Need remote Access during Screen sharing in RingCentral Video

The app will automatically adjust meeting video quality or pause the video to save battery consumption when your phone is in low power mode.To see more of our favorite new features, follow us on Instagram!

This morning I noticed that the video player and screen share have been updated. With this update I am no longer to do more annotations than simply drawing on the screen with a single color. (no line width, color change, highlight, rectangle, line, etc.)Is there a way to re-enable this or roll back to the previous version?