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I am the Developer Admin for my organization and I have in the Console -> Organization https://developers.ringcentral.com/my-account.html#/my-organization several users which no longer work for us and should be removed. How can I get them deleted?

Does RC have any intention to allow users the ability to press zero internally and the call ring a pre determined / selected internal extension?This question has been asked for several years but has never been put on a timeline.

Is there a way to set the ringcentral app on my desktop to open up when I receive a message from “Team Messages”? At the present, all I could see is a red dot on the rc icon pinned to the task bar when there is a new message.

I want to make a call on a company extension number using webrtcfor example- this is a phone number 9544642902 and 4063 is the extension number

Can we get stereo call recordings when using these APIshttps://developers.ringcentral.com/api-reference/Call-Recordings/readCallRecordingThe related question that I already checked seems to point out that it is supported under `Engage` or Ringcentral Contact Center product but not under Ringcentral MVP product, is this still valid?There are 2 Developer docs for handling call recordinghttps://developers.ringcentral.com/engage/voice/guide/workforce/call-recordingrequired scope = ?https://developers.ringcentral.com/api-reference/Call-Recordings/readCallRecordingrequired scope = "ReadCallRecording"Please help us understand which RingCentral products these 2 APIs map to so we can advise the customers who need stereo call recordings accordingly.Also, help us with the required scope for the engage API.

Hi Team, I am getting an error while sending an SMS.Can you suggest how can i fix this, i think it is some sms permission issue.

hi team ,when we send the SMS using Ring Central portal api show the response status code 200 and message status ="Queued" .

Hi,I previously used the password for auth flow of my app.Now the password is no longer allowed. I switched to json web token, and followed the instructions and the example for python. I obtained the jwt, entered into my code, but:I am also gettingUnauthorized for this grant type

I am not able to send SMS from this number:- +13238158892I am using this doc :- https://developers.ringcentral.com/guide/messaging/sms/sending-smsI not able to get the features "SmsSender" in responseWhy this happen please give me some direction

I'm trying to find in the documentation what API to use but none of them seem to work for the exact set-up we have/RingCentral provided us. I am using an access token method via https://engage.ringcentral.com/api/auth/login/admin? but when I go to get call logs from https://platform.ringcentral.com/restapi/v1.0/account I am getting a 401 error saying I'm not 'authorized' I am using the highest level admin account according to our RingCentral reps. How do I not have 'authorization'? What am I doing wrong?

My production Number is "+14243162390"

{ "errorCode": "CMN-201","message": "Service Temporary Unavailable","errors": [ { "errorCode": "CMN-201","message": "Service Temporary Unavailable" }]}

Hi,Please enable this +19293676264 to send SMS and Make ringout calls.

Howdy,I've created a webhook subscription to receiving SMS data in a production app. Here is a sample of the subscription deets I get when calling "getSubscriptions()":{ "uri": "https://platform.ringcentral.com/restapi/v1.0/subscription/<SUB_ID>", "id": "<ID>", "creationTime": "2024-01-25T22:12:37.662Z", "status": "Active", "eventFilters": [ "/restapi/v1.0/account/<ID>/extension/<ID>/message-store/instant?type=SMS" ], "expirationTime": "2034-01-22T22:12:37.662Z", "expiresIn": 315028802, "deliveryMode": { "address": "<PUBLIC_URL_ADDRESS>", "transportType": "WebHook", "encryption": false } }When I log the raw incoming request data I am seeing nothing come through. I also have a telephony

How can i get the area code by selecting a state ??

i am building a dotnetcore API C sharp...needed to call from my application...which i was able to do...but there is some automated voices in it...and is not allowing for realtime conversation...please help....i couldnt find anything for it in RC documentation.

Our service started on last August. But we still can't use text service, even though our service fee include text service. I called customer supports more than 5 times, every single time agents told me "they can't resolve the issue, and will escalate the issue to the upper division." Since then, no one follow up or no response received. What kind service it is? Is anyone know what should I do to resolve the issue? We changed the phone system to use text service. Our company can't accomplish the purpose of change... Please help.

Hello,Having met the requirement to upgrade to production I'm stuck on the 2nd step, (I asked to remove OAuth since I used JWT)I don't have an answer on the case I created (and escalated) and it's starting to get urgent on my end to upgrade this to productionDo you have any idea how I can upgrade to production despite the UI being stuck ?Thanks !

Hi Team,We are working on the conference call functionality and we are integrating this in our project so we need to inform you that we successfully implemented the presence call API and conference call API but we get stuck in the "bring in call API". So, we want to know that how can we merge the calls, what is the flow for that. Here below is the customize response of the presence call API and conference call API --I am using the partyID and telephonicsessionID of zero index in the body params of bring-in API and sessionID in the URL of bring in API but it is not working as expected.Please provide some suggestion based on merging the calls.

I recently purchased a Yealink W52P with 2 handsets. I need to connect each handset to a separate extension, however it is only allowing me to connect to a single one. Can anyone help me with this?Thank you,

The totals don't add up to the numbers in the columns. For example, the Grand Total for the Queued calls shows 8,886 but when I add up the numbers in Excel, I get 8,951.

Am I able to assign each handset a different extension? Or do I need two bases with one handset each?

Hello Team,How to get recording call list and recoding File (recordingId) .Request you to please provide recording call list details (API) and recordingId for further process .

I am not able to send the message from " +16504376396" this number, so please enable the SMS feature on this number.